- ManTech (Eglin AFB, FL)
- …the level of support required, and escalate/distribute calls to appropriate tiers (eg, Tier 2, Tier 3). + Troubleshooting: Provide support for account ... management, enterprise resources application, server administration, networking, and application issues. + Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation… more
- Datavant (Tallahassee, FL)
- …as the "go-to" subject matter expert for employees, executives, and candidates on equity tier 1 and tier 2 questions, statements, and plan mechanics. + Provide ... clear and timely support for employee transactions, including option exercises, tax implications, and grant education. + Develop and maintain educational materials for new hire onboarding and executive grant briefings. + Monitor equity program usage against… more
- Atlas (Tallahassee, FL)
- …for Major Petroleum Portfolio. + Efficient completion of upper level BUSTR reporting, including Tier 2 Calibrations, Tier 3 Evaluations, MCAs, etc. + Expert in ... risk assessment, including fate and transport modeling. + Assist clients with complying with local, regional, state, and federal regulations for the BUSTR program. **Minimum requirements:** + Bachelors in any science or engineering fields + Minimum 8 years of… more
- Trace Systems Inc (Tampa, FL)
- …and software. Limited support for "bring your own device" (BYOD) is included. Provide Tier -I support to end users as the entry point for customers by receiving, ... identify and correct core problem. Escalate more complex problems to next higher tier support level for resolution. Monitor trends in problems and questions and seek… more
- MyFlorida (Lakeland, FL)
- …law enforcement records. Minimum: + Successful completion of the Florida Workforce Professional Tier 1 training within 12 months of hire. + Required to travel ... or a related field. + Successfully Complete the Florida Certified Workforce Professional Tier 1 training within 12 months of hire. + Professional or non-professional… more
- Biller Genie (Orlando, FL)
- …Fin, AI chatbots, GPT-based workflows, knowledge base automation). + Build scalable Tier 1-3 support operations with business hours coverage. + Establish playbooks, ... quality issues. + Collaborate with CSMs, Sales, and Engineering to ensure top- tier support for strategic accounts. Qualifications: + 5+ years of experience leading… more
- NASCO (Tallahassee, FL)
- …Communicates to manager regarding status of projects and initiatives. **Responsibilities** + Provides Tier 2 and Tier 3 support for Microsoft 365 applications, ... including SharePoint, Exchange Online, Teams (including Teams Voice), and OneDrive + Troubleshoots and resolves email flow, calendaring, collaboration, and voice communication issues + Administers and optimizes Teams Voice (Phone System, Calling Plans, Direct… more
- Sarasota County Government (Sarasota, FL)
- …Inspectors in their inspection activities. We are hiring for two tiers of this role ( Tier II or Tier III), see below for more information on responsibilities ... Level II: + Review all Right-of-Way Use permits submitted to Land Development as part of the permit process for compliance with the Unified Development Code. + Provide on-site inspections of private, public, and County-owned property; ensure compliance with… more
- Wilson Language Training (Tallahassee, FL)
- …Job Functions:** + Manage the development of multiple product and priorities, including both Tier 1 and Tier 3 Spanish Language Arts (SLA) projects due for ... publication in 2026 and 2027; work closely with literacy experts to integrate the principles of the science of reading within a Spanish-language context, including foundational skills, comprehension, and vocabulary development into these projects. Use deep… more
- Coinbase (Tallahassee, FL)
- …duties):* * Managing and triaging employee requests using Jira. * Executing tier 1 People Operations processes, such as new hire onboarding, benefits administration, ... talent acquisition, talent management, and employee experience. * Handling tier 2 processes and escalations that require troubleshooting and critical thinking. *… more