- ICF (Reston, VA)
- …Delivery performance and PI goal alignment + Bugs and defects across environments + Ticket handling across Tier 1 , Tier 2, Tier 3 (or whatever we will be ... releases, or caught in lower environments + Production support volume (Tier1, Tier 2, Tier 3 tickets) + Defect resolution timelines and burndown + Build internal… more
- General Dynamics Information Technology (Springfield, VA)
- …Contract Services; + Performs malware analysis and signature development; + Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies and provide ... Citizenship Required:** Yes **Job Description:** Candidate will provide Expert CSOC Tier 3 services, which is 24x7x365 coordination, execution, and implementation of… more
- GovCIO (Sterling, VA)
- …with maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as ... and Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) + Secret clearance with ability to obtain and… more
- Rubrik (Richmond, VA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National… more
- Rubrik (Richmond, VA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National… more
- Dollar Tree (Chesapeake, VA)
- …stability and increased adoption. **User Guidance and Training Support:** + Provide guidance to Tier 1 and Tier 2 teams on advanced troubleshooting and ... (SME) for the Workday Talent Management and Learning modules. + Resolve Tier 3 escalated issues by performing root cause analysis, advanced troubleshooting, and… more
- General Dynamics Information Technology (Arlington, VA)
- …clearance + **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1 , Tier 2 and/or Tier 3 operations, preferably ... VA. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing technical assistance to computer users. + Answers… more
- Defense Health Agency (Portsmouth, VA)
- …grade, and location. This announcement may be used to fill positions at any of the tier 's listed below: Tier 1 - Minimum $108,645 Maximum $282,480 Education ... Apply for this Job Online (https://careers-civilianmedicaljobs.icims.com/jobs/8374/physician-%28psychiatrist%29 0602 gp-14/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336268516) **Location** _US-VA-Portsmouth_ **Job ID** _2024-8374_ **\#… more
- SMX (Fort Belvoir, VA)
- …account management support + Process all IT SM tickets to completion + Provide 24/7/365 Tier 1 support for all environments and networks supporting end users + ... to the labor category with at least 10 years' experience in providing Tier 1 support of a TS/SCI system. **Application Deadline:** September 15, 2025 \#CJPOST… more
- Criterion Systems (Reston, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis and ... tuning. + Installation, STIG hardening, patching. + Excellent troubleshooting skills and Tier 1 communication skills. + Experience developing and maintaining… more