- CACI International (Ashburn, VA)
- …Technical Certifications + Strong, active listening skills + CBP, DHS, Border Patrol Systems or Tier 2 Application Support experience - ** ** **What You Can ... at the team and portfolio levels. **Responsibilities:** Provide advanced Tier 2 remote support and troubleshooting for...a service desk ticketing system. + Experience providing advanced support to end-users spanning a variety of application… more
- CACI International (Chantilly, VA)
- …of service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling ... restart services and hardware when needed, and coordinate with Tier 2/3 teams to address complex problems. As part...via phone, email, and walk-up channels. + Deliver frontline support for system, application , network, and infrastructure… more
- GovCIO (Richmond, VA)
- …assurance program chosen by USPS Management + Provides on-site system or application support for deployment/installation as required + Tracks inventory and ... as needed to ensure that the hosting environment can support the projected growth of the application ...or active USPS Public Trust + Experience with middle tier technologies including web and application servers,… more
- SMX (Quantico, VA)
- …Message related incidents and service requests + Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard ... VA SMX is hiring an **Exchange/Messaging Engineer** to provide support to our Marine Corps client. This is a...Thorough working knowledge of Windows Server 2019 and 2022 Application Deadline: 9/ 1 /2025 \#cjpost #LI-Hybrid The SMX… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3... for IT projects, particularly those involving desktop and application virtualization technologies. Requirements + Active Top-Secret Clearance with… more
- SAP (Herndon, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis, and ... performance tuning + Installation, hardening, patching + Excellent troubleshooting skills and Tier 1 communication skills + Experience developing and maintaining… more
- GovCIO (Fairfax, VA)
- …Senior Systems Engineer with an active Secret clearance to provide administration and tier 3 operational support for servers, workstations, and applications in a ... and will be a fully onsite position. **Responsibilities** + Provide administration and tier 3 operational support for servers, workstations, and applications in… more
- MPR Associates (Alexandria, VA)
- …is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be ... issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application ...Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more… more
- SAIC (Springfield, VA)
- …teams into the observability platform. + Provide training and mentorship to Tier 1 and Tier 2 support teams. + Ensure platform resilience, availability, ... promotes best practices in observability. **Key Responsibilities:** + Serve as the Tier 3 escalation point for issues related to any of the monitoring/observability… more
- Leidos (Springfield, VA)
- …and network modernization efforts. + Provide technical guidance and mentorship to Tier 1 and Tier 2 support staff; contribute to internal training and ... organization. The engineer collaborates closely with cybersecurity, systems, and application teams to ensure seamless infrastructure integration and compliance with… more