• Video/AV Phone Support Tier 1

    SKC Communication Products LLC (Dallas, TX)
    …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and...support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3.… more
    SKC Communication Products LLC (07/13/25)
    - Related Jobs

  • Tier 1 , IT Help Desk Support

    Centre Technologies (Houston, TX)
    …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation… more
    Centre Technologies (07/25/25)
    - Related Jobs

  • Tier 2 Cerner Application Support Analyst

    CACI International (San Antonio, TX)
    …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst Job Category:...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
    CACI International (07/15/25)
    - Related Jobs

  • AV/Video Service Tech - Tier 2

    SKC Communication Products LLC (Dallas, TX)
    Tier I Service Technician + Provide customer...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other ... task at hand. Travel 50-90% *varies by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0-2 years Tier 2 - 2+ years Preferred… more
    SKC Communication Products LLC (07/13/25)
    - Related Jobs

  • Integration Tech - Tier 3

    SKC Communication Products LLC (Austin, TX)
    …Employment Status: Tier 3-Non-Exempt-Hourly Location: Varies MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1 . Work with Lead AV Technician to ... Tier 2 AV Technician (All of the level 1 requirements plus) 1 . Ability to lead...3 3 + years General Qualifications Ability to analyze customer situations, make decisions and solve problems under pressure.… more
    SKC Communication Products LLC (07/13/25)
    - Related Jobs

  • Tier 3 Level Systems Administration Support…

    Koniag Government Services (San Antonio, TX)
    …and problem-solving for the most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams. + Conducts in-depth performance ... Administration Support Services to support KDS and our government customer at Joint Base San Antonio, TX. This position...and technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2… more
    Koniag Government Services (07/25/25)
    - Related Jobs

  • AV Service Tech - Tier III

    SKC Communication Products LLC (Dallas, TX)
    …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
    SKC Communication Products LLC (07/13/25)
    - Related Jobs

  • Tier 1 Support Agent

    ASM Research, An Accenture Federal Services Company (San Antonio, TX)
    …from user surveys and trend analyses. **Minimum Qualifications** + HS Diploma + 0- 1 years of customer service and/or help desk experience. + **Candidates ... documents the problem, creates an incident and ensures the customer contract information is accurate and complete. + Performs...systems and ensures a prompt and appropriate response to customer requests and issues. + Collects screenshots and other… more
    ASM Research, An Accenture Federal Services Company (07/23/25)
    - Related Jobs

  • Integration Tech Tier 4

    SKC Communication Products LLC (Austin, TX)
    …standards on a daily Tier 2 AV Technician (All of the level 1 requirements plus) + Ability to lead small to mid-level projects without control/Audio DSP and/or ... fosters a strong team atmosphere. MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician + Work with Lead AV...elevations and system schematics. + Proven ability to lead 1 -3 technicians throughout the duration of a small to… more
    SKC Communication Products LLC (06/17/25)
    - Related Jobs

  • Integration Tech Tier 4

    SKC Communication Products LLC (Dallas, TX)
    …Provide feedback to facilitate improvements to the installation process and tier progression of technicians. INFOCOMM CTS-I certification or ability to possess ... Travel 50-75% QUALIFICATIONS Education College/Technical degree preferred Experience Level 1 0 + years Level 2 2 + years...4 5 + years General Qualifications Ability to analyze customer situations, make decisions and solve problems under pressure.… more
    SKC Communication Products LLC (05/29/25)
    - Related Jobs