- SKC Communication Products LLC (Dallas, TX)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
- TEKsystems (Coppell, TX)
- …messaging apps, and more Minimum Experience and Education * 2-4 years of direct customer support, preferably in either an academic or healthcare setting in a related ... General IT/Clinical IT in a Healthcare role, supporting a diverse customer population * Excellent communication skills via in-person engagements, phone, email, and… more
- SKC Communication Products LLC (Austin, TX)
- …standards on a daily Tier 2 AV Technician (All of the level 1 requirements plus) + Ability to lead small to mid-level projects without control/Audio DSP and/or ... fosters a strong team atmosphere. MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician + Work with Lead AV...elevations and system schematics. + Proven ability to lead 1 -3 technicians throughout the duration of a small to… more
- SKC Communication Products LLC (Dallas, TX)
- …Provide feedback to facilitate improvements to the installation process and tier progression of technicians. INFOCOMM CTS-I certification or ability to possess ... Travel 50-75% QUALIFICATIONS Education College/Technical degree preferred Experience Level 1 0 + years Level 2 2 + years...4 5 + years General Qualifications Ability to analyze customer situations, make decisions and solve problems under pressure.… more
- SKC Communication Products LLC (Dallas, TX)
- …are required to be able to work with multiple programming platforms, customer verticals, and meet programming needs ranging from internal development to system ... of complex audio-visual control systems in a variety of customer environments & system design requirements. MAJOR RESPONSIBILITIES AND...Required: Typical AV Projects will be: . Less than $ 1 million . Up to 20 weeks total effort… more
- SAS Shoemakers (San Antonio, TX)
- …systems. + Troubleshoot issues with voice, data, applications, and anything else at a Level 1 tier . + Customer Service experience is required + Computer ... hardware proficient + Basic networking knowledge of TC/IP, firewall, and basic protocols + Ability to create and improve technical documentation + Participate in the development of user training programs and recommend changes + Identify and escalate problems… more
- UKG (Ultimate Kronos Group) (Dallas, TX)
- …with peers * Collaborate with cross-functional teams, including Engineering, Product Management, and Tier 1 Support, to ensure customer satisfaction * ... a real difference? We are seeking a dynamic and customer -focused Specialty Support Representative II to join our growing...of something truly special. Worldwide, we already hold the # 1 market share position for workforce management and the… more
- Capgemini (El Paso, TX)
- …terms + Builds and maintains strong relationships with external customers + Processes used: + B2C4. 1 .3 Collect From Tier 3 Customer (Low Risk, Small) + B2C4. ... Builds and maintains strong relationships with external customers + Processes used: + B2C4. 1 .3 Collect From Tier 3 Customer (Low Risk, Small) + B2C4. 1 .4… more
- Capgemini (El Paso, TX)
- …terms * Builds and maintains strong relationships with external customers * Processes used: * B2C4. 1 .3 Collect From Tier 3 Customer (Low Risk, Small) * B2C4. ... team and delivers a high quality and cost effective customer service to the client. Performs tasks in line...1 .4 Retained Collection * B2C4. 1 .5 Escalate unpaid amounts * B2C4. 1 .6 Perform… more
- The City of Houston (Houston, TX)
- …submit to annual backgrounds check. Please know that this position is designated as a Tier 1 employee and the selected candidate may have to work during ... + High School Diploma or GED and AT LEAST ( 1 ) year of verifiable administrative or customer ...Texas 12 This position may be designated as a Tier 1 employee and selected applicant may… more