- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative,...you will have the opportunity to showcase your exceptional customer service skills when speaking to customers… more
- SKC Communication Products LLC (NY)
- Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other… more
- Insight Global (New York, NY)
- …hours during day 8 or 9am -5PM. We are seeking folks who are customer service -oriented, high energy, professional, and eager to learn new technologies. The ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...and experience supporting c-level/executives - Proven expertise with positive customer service skills and communication skills -… more
- SKC Communication Products LLC (NY)
- …project from concept through completion ensuring quality control, profitability & customer satisfaction. MAJOR RESPONSIBILITIES AND DUTIES + Responsible for working ... required for system functionality. . Coordinate control system requirements with both customer and programmer. + Answer questions and troubleshoot with all project… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and… more
- FLACRA (Clifton Springs, NY)
- … Desk Technician will support the Agency employees' use of technology by providing Tier 1 customer support for: problem resolution for hardware, ... Oversee the IT Service Desk, resolve Level 1 technical issues, provide customer updates for...degree or one year of hands-on experience in a customer service role supporting the resolution of… more
- UHS (Endicott, NY)
- …guests with menu questions and special dietary requests; provide courteous and knowledgeable customer service + Maintain appropriate stock levels at all food ... Position OverviewUnited Health Services (UHS) is seeking a Food Service Associate to join our team at our assisted...to Call Home - Located in New York's Southern Tier , UHS offers more than a career-we offer a… more
- Ralliant (Fairport, NY)
- …be required + Ability to evaluate problems and propose solutions **Qualifications** + Minimum 1 year of related customer service experience + Associate's ... **Role and Location** + **Role** : Customer Success Specialist + **Location** : Fairport **Benefits**...and Oracle from entry to delivery + Act as tier 1 phone support for inbound calls,… more
- Everon (Long Island City, NY)
- …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings. **_Work Environment:_** + The employee is occasionally ... Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- Rubrik (Albany, NY)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more