- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative,...you will have the opportunity to showcase your exceptional customer service skills when speaking to customers… more
- SKC Communication Products LLC (NY)
- Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other… more
- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical...Printers, Cell Phones, iPads, and peripherals as needed. IT SERVICE MANAGEMENT SPECIALI - 95713 Qualifications 1 .… more
- Insight Global (New York, NY)
- …hours during day 8 or 9am -5PM. We are seeking folks who are customer service -oriented, high energy, professional, and eager to learn new technologies. The ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...and experience supporting c-level/executives - Proven expertise with positive customer service skills and communication skills -… more
- SKC Communication Products LLC (NY)
- …project from concept through completion ensuring quality control, profitability & customer satisfaction. MAJOR RESPONSIBILITIES AND DUTIES + Responsible for working ... required for system functionality. . Coordinate control system requirements with both customer and programmer. + Answer questions and troubleshoot with all project… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and… more
- FLACRA (Clifton Springs, NY)
- … Desk Technician will support the Agency employees' use of technology by providing Tier 1 customer support for: problem resolution for hardware, ... Oversee the IT Service Desk, resolve Level 1 technical issues, provide customer updates for...degree or one year of hands-on experience in a customer service role supporting the resolution of… more
- UHS (Endicott, NY)
- …guests with menu questions and special dietary requests; provide courteous and knowledgeable customer service + Maintain appropriate stock levels at all food ... Position OverviewUnited Health Services (UHS) is seeking a Food Service Associate to join our team at our assisted...to Call Home - Located in New York's Southern Tier , UHS offers more than a career-we offer a… more
- Ralliant (Fairport, NY)
- …be required + Ability to evaluate problems and propose solutions **Qualifications** + Minimum 1 year of related customer service experience + Associate's ... **Role and Location** + **Role** : Customer Success Specialist + **Location** : Fairport **Benefits**...and Oracle from entry to delivery + Act as tier 1 phone support for inbound calls,… more
- Everon (Long Island City, NY)
- …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings. **_Work Environment:_** + The employee is occasionally ... Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more