• Tier 1 Customer Experience…

    Kalkomey Enterprises, LLC (TX)
    Tier 1 Customer Experience Agent...Bachelor's degree is a plus. + Previous experience in customer service or support roles. + Strong communication ... supports our employees' own strengths and personal passions. The Tier 1 Customer Experience Agent...+ Excellent problem-solving and critical-thinking abilities. + Proficiency in customer service software and CRM tools. +… more
    Kalkomey Enterprises, LLC (08/26/25)
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  • Bilingual Tier 1 Service Desk…

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative,...you will have the opportunity to showcase your exceptional customer service skills when speaking to customers… more
    ASM Research, An Accenture Federal Services Company (08/28/25)
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  • Customer Support Representative…

    The ODP Corporation (Frisco, TX)
    …Resolve problems and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take ... High School diploma or equivalent, Bachelors preferred + Area of Study: Customer Service + Years of Experience: Minimum 3-5 years of experience in related… more
    The ODP Corporation (08/14/25)
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  • AV/Video Service Tech - Tier 2

    SKC Communication Products LLC (Dallas, TX)
    Tier I Service Technician + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, video, and email. + ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other… more
    SKC Communication Products LLC (08/28/25)
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  • AV Service Tech - Tier III

    SKC Communication Products LLC (Dallas, TX)
    Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other… more
    SKC Communication Products LLC (07/13/25)
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  • Video/AV Phone Support Tier 1

    SKC Communication Products LLC (Dallas, TX)
    …Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3. Work ... to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great… more
    SKC Communication Products LLC (07/13/25)
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  • Tier 2 Cerner Application Support Analyst

    CACI International (San Antonio, TX)
    …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... closely with Application Support Supervisors to ensure all contract service objectives are met or exceeded. This Tier...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong… more
    CACI International (07/15/25)
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  • Tier 2 Help Desk Specialist - Weekday Swing…

    CGI Technologies and Solutions, Inc. (San Antonio, TX)
    …Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk ... Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service...* Minimum of 4 years of experience in a customer service or technical support role, with… more
    CGI Technologies and Solutions, Inc. (08/21/25)
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  • Tier 1 , IT Help Desk Support

    Centre Technologies (Dallas, TX)
    …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation on… more
    Centre Technologies (08/20/25)
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  • Tier 3 Level Systems Administration Support…

    Koniag Government Services (San Antonio, TX)
    …and problem-solving for the most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams. + Conducts in-depth performance ... Administration Support Services to support KDS and our government customer at Joint Base San Antonio, TX. This position...and technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2… more
    Koniag Government Services (07/25/25)
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