- CyrusOne (Richardson, TX)
- …provided. **Minimum Requirements** + Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal ... Hands and Feet" for client requests. + Perform Level 1 response on Windows servers for both non-managed and...hardware swap, and setting up new customers. + Install customer orders, including cabinet or cage setup, office setup,… more
- Capgemini (El Paso, TX)
- …key measurement targets of the team and delivers a high quality and cost effective customer service to the client. Performs tasks in line with the written ... relationships with external customers. Processes used: + Collect From Tier 3 Customer (Low Risk, Small); Retained...team and delivers a high quality and cost effective customer service to the client. Performs tasks… more
- SHI (Austin, TX)
- …are comprehensive, achieve client expectations, and meet client business needs + Develop relationships with tier 1 and tier 2 vendors and services partners + ... communication strategies, and coach others to improve their communication skills. + Customer Service : Can lead strategic customer service initiatives,… more
- SCI Shared Resources, LLC (Houston, TX)
- …**Advanced End User System Support** + Provides support for incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus ... create knowledge base articles so the 1st and 2nd tier support teams can resolve at first contact. **Minimum...Server operations, etc.) Knowledge, Skills & Abilities + Proven Customer Service skills + Cognitive Ability includes… more
- Fujitsu (Richardson, TX)
- …. Req ID:16229 Position Overview As a Senior Client Executive for a Tier 1 Communication Service Provider (CSP), you will serve ... the primary strategic liaison between 1Finity and your assigned customer . You will be responsible for driving growth, innovation,...record as Client Executive or Key Account Management with Tier 1 Communications Service Providers… more
- The City of Houston (Houston, TX)
- …+ SAP + Other Work Order Systems + None of the Above 06 This position is considered Tier 1 , this means that you could be required to work for extended periods of ... operations. Works cooperatively and coordinates activities with other sections, service lines and departments. Reviews and critiques methods and procedures… more
- Capgemini (El Paso, TX)
- …terms * Builds and maintains strong relationships with external customers * Processes used: * B2C4. 1 .3 Collect From Tier 3 Customer (Low Risk, Small) * B2C4. ... team and delivers a high quality and cost effective customer service to the client. Performs tasks...1 .4 Retained Collection * B2C4. 1 .5 Escalate unpaid amounts * B2C4. 1 .6 Perform… more
- The City of Houston (Houston, TX)
- …EXPERIENCE REQUIREMENTS Two years of experience as a Permit Technician Aide or in customer service are required. An Associate degree may be substituted for the ... a Houston Public Works Emergency Management position at the Tier III Level. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a...degree or higher 02 Which best describes your VERIFIABLE customer service or Permit Technician Aide related… more
- Lumen (Austin, TX)
- …keeping management and program offices informed of risks and impact assessments. With strong customer service skills and the ability to work independently in a ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...mentoring team members with minimal supervision. + Apply strong customer service skills in a 24x7 call… more
- Sprinklr (TX)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more