- SAIC (Suffolk, VA)
- …is contingent on funding in_ _May/June_ _2025._ **Specific duties include:** + Provide Tier 1 level engineering operations support to quickly identify, triage, ... both technical expertise and a commitment to excellence in service delivery. **This position will work a schedule of...root causes to implement effective resolutions or escalate to Tier 2/ Tier 3 support as required. +… more
- SAIC (Suffolk, VA)
- …is contingent on funding in May/June 2025._ **Specific duties include:** + Provide Tier 1 level engineering operations support to quickly identify, triage, and ... both technical expertise and a commitment to excellence in service delivery. **This individual will work a schedule of...root causes to implement effective resolutions or escalate to Tier 2/ Tier 3 support as required +… more
- Crash Champions (Lorton, VA)
- …and plays a key role in upholding ATE's standards of safety, accuracy, and customer service . Technicians are expected to demonstrate integrity in all service ... verify system functionality and confirm successful repair outcomes. * Provide excellent customer service by: - Managing difficult situations with transparency… more
- Red River (Chantilly, VA)
- …tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication ... remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established… more
- NTT America, Inc. (Richmond, VA)
- …Network (GIN) team at NTT. NTT's Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a ... of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system.… more
- Republic Services (Lawrenceville, VA)
- …performs repairs and maintenance on heavy equipment, compact heavy equipment, light service equipment, and light trucks. Typical repairs include, but are not limited ... steering and wheel-end components training as evidenced by ASE Certification. + At least 1 year of experience as a technician working on heavy equipment. + Minimum… more
- Capital One (Richmond, VA)
- …of OT calculations. + Familiarity with pay and benefit programs. + Demonstrated customer service skills, attention to detail, and decision-making skills. + ... accurate information in the payroll system. + Assist the Tier I contact center representatives in handling and following...School Diploma, GED or equivalent certification + At least 1 year of accounting, payroll, or benefits experience or… more
- CoreSite (Reston, VA)
- …equipment to ensure accurate monitoring and provisioning. + Responsible for tier 1 trouble shooting on the CoreSite customer facing network. + Responsible ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We're looking for Applied Scientists capable of using AI/ML and… more
- CBRE (Richmond, VA)
- …candidate will be an excellent people manager and communicator, collaborative, customer service oriented, comfortable presenting in meetings, and enthusiastic ... Role:** CBRE's Location Intelligence team is looking for a top- tier professional to manage a high-performing team of GIS...information to stakeholders in order to provide an excellent customer service experience. + Partners with the… more