- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Linux and Windows operating systems and installs/loads operating system software , troubleshoots, maintains integrity and configures network components along with… more
- Rubrik (Annapolis, MD)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... Data. The IT team ensures all stages of the software development lifecycle in a secured environment and scrutinizes...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- IBM (Bethesda, MD)
- …assistance to complex tickets. * Provide basic guidance to help Tier 1 resources troubleshooting for hardware, software , network, and application issues. * ... partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …problems not isolated by SMART-T Built In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for supported systems and will facilitate ... are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the… more
- CACI International (Laurel, MD)
- …support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... team. **Job Description:** Responsible for resolving IT hardware and software infrastructure (Linux servers, network, security, etc.) issues using...users in accessing and using IT systems. + Provide Tier 1 (Help Desk) and Tier… more
- CACI International (Annapolis Junction, MD)
- …+ Manage day-to-day operations, system monitoring, and performance optimization across diverse platforms + Provide Tier 1 , Tier 2, and Tier 3 technical ... system analysis and capacity planning + Analyze and resolve hardware/ software integration issues across server and network infrastructures +...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- CACI International (Hanover, MD)
- …(ICAM) systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support. This includes supporting customers ... customers on software capabilities. + Assist with understanding and defining customer needs. + Work independently Nice to have: * Experience with UNIX -… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... over the phone for a wide variety of hardware, software and site-specific applications in an enterprise environment. **Job...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …hardware to resolve problems and installing/configuring operating system images and specialty software on customer devices. + Experience in generating reports ... position. To join our team, apply today! **Responsibilities** + Resolve customer questions and problem concerning Information Technology (IT). + Provide technical… more
- Belay Technologies (Fort Meade, MD)
- …(ICAM) systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support. This includes supporting customers ... software capabilities + Assist with understanding and defining customer needs + Work independently Work Schedule: The 24x7...differential is available for the Mid shifts + Period 1 - Mids - 4 on, 3 off, 3… more