• Video/AV Phone Support Tier 1

    SKC Communication Products LLC (Dallas, TX)
    …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for... for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3.… more
    SKC Communication Products LLC (07/13/25)
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  • Tier 1 , IT Help Desk Support

    Centre Technologies (Houston, TX)
    …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation… more
    Centre Technologies (07/25/25)
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  • Tier 2 Cerner Application Support

    CACI International (San Antonio, TX)
    …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS ... Tier 2 Cerner Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
    CACI International (07/15/25)
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  • Tier 3 Level Systems Administration…

    Koniag Government Services (San Antonio, TX)
    …for the most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams. + Conducts in-depth performance analysis and ... 3 Level Systems Administration Support Services to support KDS and our government customer at...and technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2… more
    Koniag Government Services (07/25/25)
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  • Tier 1 Support Agent

    ASM Research, An Accenture Federal Services Company (San Antonio, TX)
    …from user surveys and trend analyses. **Minimum Qualifications** + HS Diploma + 0- 1 years of customer service and/or help desk experience. + **Candidates ... documents the problem, creates an incident and ensures the customer contract information is accurate and complete. + Performs...more basic applications and modules, escalates to next level support and triages to technical staff when appropriate. +… more
    ASM Research, An Accenture Federal Services Company (07/23/25)
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  • AV/Video Service Tech - Tier 2

    SKC Communication Products LLC (Dallas, TX)
    Tier I Service Technician + Provide customer...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other ... task at hand. Travel 50-90% *varies by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0-2 years Tier 2 - 2+ years Preferred… more
    SKC Communication Products LLC (07/13/25)
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  • Integration Tech - Tier 3

    SKC Communication Products LLC (Austin, TX)
    …Employment Status: Tier 3-Non-Exempt-Hourly Location: Varies MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1 . Work with Lead AV Technician to ... improvements to the installation process. 9. Provide any other support to ensure SKC operates up to standards on...Tier 2 AV Technician (All of the level 1 requirements plus) 1 . Ability to lead… more
    SKC Communication Products LLC (07/13/25)
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  • AV Service Tech - Tier III

    SKC Communication Products LLC (Dallas, TX)
    …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
    SKC Communication Products LLC (07/13/25)
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  • Integration Tech Tier 4

    SKC Communication Products LLC (Austin, TX)
    …standards on a daily Tier 2 AV Technician (All of the level 1 requirements plus) + Ability to lead small to mid-level projects without control/Audio DSP and/or ... fosters a strong team atmosphere. MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician + Work with Lead AV...improvements to the installation process. + Provide any other support to ensure SKC operates up to standards on… more
    SKC Communication Products LLC (06/17/25)
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  • Integration Tech Tier 4

    SKC Communication Products LLC (Dallas, TX)
    …Provide feedback to facilitate improvements to the installation process. Provide any other support to ensure SKC operates up to standards on a daily basis. General ... necessary for SKC to be successful. Provide any other support to ensure SKC operates up to standards on...feedback to facilitate improvements to the installation process and tier progression of technicians. INFOCOMM CTS-I certification or ability… more
    SKC Communication Products LLC (05/29/25)
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