- DriveTime (Dallas, TX)
- …lives of our customers and our employees by placing a focus on putting the right customer , in the right vehicle, on the right terms and on their path to ownership. ... **That's Nice, But What's the Job?** As an IT Support Specialist II, you will be a key part...3am-1pm AZ (May vary based on business need) with 1 Saturday shift every 6 weeks \#Dice **So What… more
- Alaka'ina Foundation Family of Companies (San Antonio, TX)
- …schedules. Required Citizenship and Clearance: + Must be US Citizen + Must pass Tier 1 background check (T1)/SF85 The Alaka`ina Foundation Family of Companies ... Companies (FOCs) is possibly looking for Various Veterinary Services Positions to provide support for our government customer in San Antonio, TX. Personnel… more
- Rubrik (Austin, TX)
- …contact for all Salesforce needs on the GovCloud + The primary point of contact for the customer support team on all SFDC needs during PST hours + Support ... **What you'll do:** + Provide day to day Salesforce support /bugfix to our end users + The single point...as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US… more
- SAS Shoemakers (San Antonio, TX)
- …systems. + Troubleshoot issues with voice, data, applications, and anything else at a Level 1 tier . + Customer Service experience is required + Computer ... footwear. Position SAS has an opening for a Desktop Support Technician. The Desktop Support Technician will...for a Desktop Support Technician. The Desktop Support Technician will be responsible for maintaining all IT-related… more
- IBM (Houston, TX)
- …levels of customer satisfaction. * Serve as the initial point of escalation for Tier 1 support team seeking technical assistance to complex tickets. * ... Provide basic guidance to help Tier 1 resources troubleshooting for hardware, software,...timely resolution or escalation. * Escalate unresolved issues to Tier 3 support teams as needed. *… more
- SCI Shared Resources, LLC (Houston, TX)
- …User System Support ** + Provides support for incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus on ... create knowledge base articles so the 1st and 2nd tier support teams can resolve at first...Server operations, etc.) Knowledge, Skills & Abilities + Proven Customer Service skills + Cognitive Ability includes reasoning, planning,… more
- CyrusOne (San Antonio, TX)
- …to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying ... Hands and Feet" for client requests. + Perform Level 1 response on Windows servers for both non-managed and...hardware swap, and setting up new customers. + Install customer orders, including cabinet or cage setup, office setup,… more
- CBRE (Dallas, TX)
- …and detail-oriented Senior People Support Specialist to join our People Service Center. As a Tier 1 support agent, you will be the first point of contact ... Assist in resolving employee concerns, escalating complex issues to Tier 2 or subject matter experts as needed. +...enhance the employee experience. + Mentor and guide junior customer service agents, providing training and support … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer… more
- Toyota (Plano, TX)
- …of SOC tasks, including but not limited to: vulnerability announcements, phishing email review, Tier 1 IR support , SIEM/Security Tools - alert analysis + ... of SOC tasks, including but not limited to: vulnerability announcements, phishing email review, Tier 1 IR support , SIEM/Security Tools - alert analysis… more