- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems ... and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will...team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- … 1 to Tier 2. * Act as a member of the Tier 1 Help Desk, providing end-user support . * Anticipated split between the helpdesk lead role and providing ... ** Tier 1 Helpdesk Lead and Analyst** **Category:**... Help Desk as well as providing help desk support . In this role, you will monitor, support ,… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the ... Service Desk. The Tier 1 Technician is primarily responsible for...customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble… more
- CACI International (Hampton, VA)
- Cyber Monitoring Manager ( Tier 1 ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... monitoring + Provide guidance for securing information systems and support cyber vulnerability penetration assessments + ITIL 4 Foundation...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- CACI International (Reston, VA)
- …troubleshooting and system-level support for incidents that cannot be resolved by the Tier 1 Help Desk support + Highly knowledgeable of help desk ... specific Tier 2 SLAs or escalates to Tier 3 support + Applies knowledge and...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- …using monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, system performance, ... updates to end-users regarding the status of ongoing incidents, ensuring high-quality customer support . + Maintain and update internal documentation for… more
- CACI International (Springfield, VA)
- …our growing IT team. In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission ... for hardware, software, database, custom software and network-related issues escalated from Tier 1 . * Administer and maintain servers (Windows, Linux, Solaris),… more
- General Dynamics Information Technology (Falls Church, VA)
- …Tier 3)** Aerial joining our team to analyze design, develop, implement, and support code for our government customer , the United States Postal Service. **How ... make a personal impact as a **Threat Management Specialist ( Tier 3)** **Aerial** supporting the United States Postal Service....incidents diligently through Splunk Cloud and ES and Sentinel 1 + Use Sentinel 1 Deep Visibility… more
- General Dynamics Information Technology (Falls Church, VA)
- …( Tier 2)** joining our team to analyze design, develop, implement, and support code for our government customer , the United States Postal Service. **HOW ... make a personal impact as a **Threat Management Specialist ( Tier 2)** supporting the United States Postal Service. GDIT...the Threat Management team + Execute operational processes in support of response efforts to identified security incidents +… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + Initiate ... Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT...and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer… more