- Robert Half Technology (San Jose, CA)
- …Jose, California, and involves assisting users with Tier 1 and Tier 2 desktop support while maintaining a focus on excellent customer service. If you ... we encourage you to apply. Responsibilities: * Deliver Tier 1 and Tier 2 desktop support to end-users, addressing both software and hardware issues.… more
- Insight Global (Orange, CA)
- …4+ years of experience with on-site hands on Tier II IT helpdesk / Desktop Support Technician role - 4+ years of experience supporting a Windows environment ... Job Description Insight Global is looking for a Desktop Support Technician to work ON-SITE...client's new clinics throughout OC / LA / IE. 1 . Work Environment - Functional Demands Work Environment -… more
- TEKsystems (San Francisco, CA)
- … support incidents and requests in Zendesk, including but not limited to Desktop software & SaaS troubleshooting & support Basic troubleshooting of Windows, ... will provide a mix of remote first level technical support for end-users and onsite support for office operations, including audio/visual support and… more
- WuXi AppTec (San Diego, CA)
- …installation/configuration, operation and maintenance of systems hardware/software and related infrastructure. Act as Tier I and II support to end users on a ... related procedures adhere to organization values. **Responsibilities** + Provides End user desktop , laptop, phone and software support . + Imagines and deploys… more
- Ventura County (Ventura, CA)
- …degree. + Bilingual Incentive: Proficiency levels by exam are $.69 per hour (Level I); $ 1 .00 per hour (Level II); or $ 1 .32 per hour (Level III). + Vacation ... and/or vision insurance from a group of authorized plans: Tier One for employee only is $509 per biweekly...also can be obtained by at least one year ( 1 ) (Engineering Tech I) or three (3) years (Engineering… more
- Amentum (San Diego, CA)
- …**_Batavia, NY._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support , assisting with hardware and software ... success **Minimum Requirements:** + Associates Degree, and at least 1 year of IT-related support experience, preferably... role + Demonstrated ability to troubleshoot and resolve desktop , network, or other IT issues + Good technical… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support ...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Revelyst (San Diego, CA)
- … Support Agent** to join the Revelyst Golf & Technology platform team. As a Tier 1 Customer Support Agent you provide the initial Technical Support ... the end-user. To identify, research, and resolve all general support issues or determine that Tier 2...the telephone, through email, and via a web-based remote desktop control tool. + Work with end users to… more
- Ferrotec USA (Livermore, CA)
- …experience . Minimum 5+ years of progressive IT support experience, with at least 1 year in an escalation or Tier 2 capacity . Familiarity with IT platforms ... high internal customer satisfaction with efficient and complete services and support . Sets up and troubleshoots PCs, provides user training, administers help-desk… more
- Hyundai Autoever America (Fountain Valley, CA)
- …customer service throughout the support process. + Lead escalation of issues to Tier 2 or 3 support or other IT teams as appropriate, ensuring clear ... throughout North America. We are seeking an early career ( 1 -3 years of exp.) IT Service Managment Analyst to...of exp.) IT Service Managment Analyst to manage and support our IT service management processes, ensuring alignment with… more