- Robert Half Technology (Cambridge, MA)
- …a high level of service. Responsibilities: * Deliver Tier 1 to Tier 2.5 technical support for desktop systems, ensuring timely resolution of issues. ... Description We are looking for an experienced Desktop Support Analyst to join our...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- GovCIO (Boston, MA)
- …a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift-2- tier -2- support /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... problems:** + Report significant or recurring issues to higher-level support teams ( Tier 3 or higher). **Maintain...Knowledge of Sharepoint. + Knowledge of VPN and Remote Desktop connection is preferred. + Knowledge of File Sharing… more
- Center For Health Information And Analysis (Boston, MA)
- …analytics products. The Deskside Support Engineer, reporting to the Manager of Desktop Support , will be a mission critical resource on the CHIA team. ... our healthcare system. By joining CHIA as the Deskside Support Engineer, you'll become emersed into one of the...other hardware problems for end users. Analyze and resolve tier 1 and 2 issues, escalating any… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2/3 in-person support position is responsible for all aspects ... **Essential Duties & Responsibilities** including but not limited to: **Primary Responsibilities:** ** 1 . Responsible for Level 2.5 or 3 support providing… more
- Custom Computer Specialists (Stoughton, MA)
- …field (or equivalent experience). + 3-5 years of progressively responsible experience in desktop support , preferably in a K-12 or public sector environment. + ... key technology initiatives that enhance teaching and learning. RESPONSIBILITIES + Provide Tier 2 support for desktops, laptops, mobile devices, and peripheral… more
- TEKsystems (Concord, MA)
- …MA. This position requires an active Secret clearance, 3+ years of experience in desktop support , and one of the following certifications - CompTIA A+, CompTIA ... Security+, or CompTIA Network+. Responsibilities: - Provide second- tier support to end-users for PC, server,...Network+, or CompTIA Security + - 3+ years of desktop support experience - Experience supporting Windows… more
- Zones LLC (Boston, MA)
- …to our State of Mass client via telephone, chat and email support + Tier 1 support including triage and basic troubleshooting. Technicians should be ... site. The IT Help Desk Technician will provide Level 1 -2 support to customer's end-users. This position...advanced tier 1 with strong interpersonal skills and… more
- ASM Global (Boston, MA)
- … of multiple point-of-sale systems for View Boston Observatory facility. + Provide excellent desktop support services to internal staff. + Work with vendors and ... to communicate productively and professionally across all managerial levels. + Provide level 1 & 2 support for all point-of-sale system problems and escalate… more
- Staples (Framingham, MA)
- …as a digital selling platform of choice. Our team ensures that our mobile, desktop , and app platforms deliver the digital experience that our customers expect. We do ... expertise in ecommerce, media planning, client services, and analytics to support data-centric decision making. + Collaborate with media managers, planners, and… more
- Paragus Strategic IT (Hadley, MA)
- Tier 1 & 2 Case Agent Paragus...managing client expectations + Participate in our on-call 24/7 support rotation (averaging 3 weeks per year) + And most ... in the Pioneer Valley, and we are just getting started. We dream of serving 1 ,000 customers across the entire country, and we won't stop until we get there. Ranked… more
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