- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... Provide support for implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem identification, diagnosis and… more
- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) ... implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem...experience for this level (skills, technologies, expertise): + One ( 1 ) year experience in Linux, Unix, Windows or Cisco… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and unplanned outages, regardless of scale and impact. * Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms. WHAT ... our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter....Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is required Sec *… more
- Lumen (Annapolis, MD)
- …Brix. + Monitor and isolate network issues using SolarWinds Orion and Web Help Desk ; document advanced troubleshooting steps and resolution paths for knowledge ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...CSU/DSU, and carrier services, using advanced diagnostics across Layer 1 , 2, and 3. + Analyze network troubles, assess… more
- Pacific Northwest National Laboratory (Annapolis, MD)
- …Management, Career Development, Performance Management, Succession Planning, Recruiting, Learning, HR Help Desk , Health & Safety, Manager Experience, Employee ... this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... IAT Level I or IAT Level II certification. + Relevant education/experience requirements: + 1 + years with Masters + 2+years with Bachelors + 3+ years with Associates… more
- Kennedy Krieger Institute (Baltimore, MD)
- …provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, as ... as they arise within the data and telephony network. **Responsibilities** 1 . Perform day-to-day networking tasks to ensure network reliability, availability, and… more