- Synergy ECP (Columbia, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... with Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Requirements… more
- Amentum (Fort Meade, MD)
- …operation of IT systems. + Aid users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If...+ Information Assurance: DoD 8570 compliance with IAT Level 1 is required **Preferred:** + Experience configuring/managing workstations and… more
- Belay Technologies (Laurel, MD)
- …monitoring and problem resolution for all the client, server, storage, network devices, Etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... system compliance + DoD 8570 compliance with Information Assurance Technical (IAT) Level 1 is required Candidates are desired to have the following skills: +… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 ... with DoD 8570.01-M with a minimum certification of IAT Level I** Level 1 System Administrator (SA) shall possess the following capabilities: + Five (5) years… more
- SAIC (Annapolis Junction, MD)
- …monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier ... required + 2 years of experience with ServiceNow platform is required + 1 year experience integrating ServiceNow with other applications is required Desired: +… more
- Amentum (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... **Your Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a **Systems… more
- M. C. Dean (District Of Columbia, DC)
- …complex system issues for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... escalation as needed + Communicate with customers, manufacturers, vendors, and technical specialists + Train system users and other system support personnel as needed + Analyze and modify preventive maintenance checklists for system changes + Troubleshoot… more
- ManTech (Laurel, MD)
- …not limited to:** + Support the implementation, troubleshooting, and maintenance of IT systems + Provide Tier 1 ( Help Desk ) and Tier 2/3 (Escalation) ... support for problem identification, diagnosis, and resolution + Identify and resolve performance and capacity issues in Windows systems, and support hardware-related problem resolution and dispatching + Deliver detailed analysis and feedback to agency… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …+ Implementing security best practices and applying security patches + Providing IT break/fix support including Tier 1 ( Help Desk ) and Tier 2 ... (Escalation) problem identification, diagnosis and resolution + Configuring and managing UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with… more
- Nightwing (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains… more