- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier ... agency management and internal customers. This position requires onsite support at a single work location in the Washington...not limited to: + Contribute to physical security system support to meet service level agreements. + Support… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …by SMART-T Built In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for supported systems and will facilitate escalation ... Clearance Work Schedule:Onsite, Full-Time Role Overview: As a SATCOM helpdesk technician, you will provide technical support ...to Tier 3 as needed + Support and… more
- TEKsystems (Baltimore, MD)
- Our client is seeking a technically skilled IT Helpdesk Analyst to deliver Tier 1 and Tier 2 support for approximately 175 end users. The role begins ... 1 -2 years of experience in a corporate IT helpdesk or technical support role Proficiency with ConnectWise or similar ticketing systems Strong knowledge… more
- Arena Technical Resources, LLC (Rockville, MD)
- …review user support tickets to ensure timely and effective resolution. - Provide Tier 3 support for complex or unresolved issues escalated from RAKE Digital. ... on Hyper-V virtualization, Oracle database operations, Microsoft 365 services, Azure production support , and IT compliance. The ideal candidate will be a hands-on… more