- IBM (Frederick, MD)
- …**Your role and responsibilities** IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end ... solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy...issues. This role is critical in ensuring smooth day-to-day operations by resolving basic IT problems, escalating complex issues,… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- Tier 2 Help Desk Technician Beltsville, MD 20705 Clear Connection is the trusted technology partner that businesses have been relying on for 30+ years. Guided by a ... Due to continued growth, we are looking for a Tier 2 Help Desk Technician to support our team...telephone lines with professional telephone etiquette. + Perform Level 1 troubleshooting on all IT, camera, phone, and security… more
- General Dynamics Information Technology (Elkridge, MD)
- …CompTIA Security + certified (DoD 8570 IAT Level II) - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** ... A HELPDESK TECHNICIAN WILL MAKE AN IMPACT: + Provides network monitoring during customer core hours with 24/7 on-call...resolved. + Collects and evaluates incident reporting practices and operations . + Manages IT incidents and problems in general… more
- SAIC (Beltsville, MD)
- **Description** This is an opening for a ** Network Operations Engineer** to support a Department of State (DoS) Network Operation Division. This program ... successfully carrying out its US foreign policy mission. The Network Operations Division provides enterprise operations...May accept experience in lieu of degree. + IT network engineering support experience ( Tier II, … more
- SAIC (Beltsville, MD)
- **Description** This position is for a Network Technician to support the Vanguard 2.2. 1 program. The Vanguard 2.2. 1 program provides transparent, ... Bachelor degree in a computer science/computer engineering related discipline and 3-6 years IT network engineering support experience ( Tier II, Tier III, … more
- SAIC (Beltsville, MD)
- **Description** This is a senior position working for the Relay Encryption Operations team within Communication Security, providing network engineering expertise ... may accept addition experience in lieu of degree. + 10+ years IT security/ network engineering support experience (Engineering, Tier III, network … more
- Kennedy Krieger Institute (Baltimore, MD)
- …management reports, as necessary. 10. Work directly with the Director of Network Operations , and Kennedy Krieger Institute departments to implement ... issues as they arise within the data and telephony network . **Responsibilities** 1 . Perform day-to-day networking tasks...the education requirement at the discretion of the Director, Network Operations . EXPERIENCE: * Must have at… more
- BigBear.ai (Columbia, MD)
- …of IT systems. Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, ... operations , monitoring and problem resolution for all of the client/server/storage/ network devices, mobile devices, etc. Provides Tier I (Help Desk)… more
- CACI International (Fort Meade, MD)
- …support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier...problems + Provide support to IT systems including day-to-day operations , monitoring and problem resolution for all of the… more
- Amentum (Annapolis Junction, MD)
- …for all of the client/server/storage/ network devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, ... installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to… more