- CACI International (Fort Meade, MD)
- …systems + Provide assistance to users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, ... installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to… more
- ENS Solutions (MD)
- …updates, patches, and configuration changes in accordance with STIGs and system baselines. + Provide Tier 1 and Tier 2 system support for PKI-related service ... upon Contract Award The System Administrator supports secure and resilient operations of PKI infrastructure and associated systems for an agency leveraging… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …security best practices and applying security patches + Providing IT break/fix support including Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... following areas? + Providing support to IT systems including day-to-day operations , monitoring and problem resolution for all of the client/server/storage/ network… more
- Lockheed Martin (Annapolis Junction, MD)
- …resolution for all of the client/server/storage/ network devices, mobile devices, etc\. Provides Tier 1 \(Help Desk\) and Tier 2 \(Escalation\) problem ... installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to… more
- RBR-Technologies (Fort Meade, MD)
- …daily operations of IT systems, ensuring peak performance and reliability. + Provide Tier 1 and Tier 2 support, identifying, diagnosing, and resolving ... storage, network devices, and mobile platforms. + Optimize system operations , perform capacity planning, and implement system enhancements. + Collaborate with… more
- CACI International (Annapolis Junction, MD)
- …day-to-day operations , system monitoring, and performance optimization across diverse platforms + Provide Tier 1 , Tier 2, and Tier 3 technical ... + Analyze and resolve hardware/software integration issues across server and network infrastructures + Design and support system architecture and hardware… more
- KBR (Bethesda, MD)
- …a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account ... Projects: KBR's work is at the forefront of engineering, logistics, operations , science, program management, mission IT and cybersecurity solutions. + Collaborative… more
- ManTech (Fort Meade, MD)
- …to:** + Provide support for implementation, troubleshooting, and maintenance of IT systems. Perform Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... operations and monitoring, and resolve issues related to client/server/storage/ network devices and mobile systems. + Escalate and communicate status updates… more
- ManTech (Fort Meade, MD)
- …and processes related to client/server/storage/ network devices and mobile devices. + Perform Tier 1 (Help Desk) and Tier 2 (Escalation) support: problem ... identification, diagnosis, and resolution. + Optimize system operations and resource utilization; perform capacity analysis and system planning. + Configure and… more
- Lentech, Inc (Fort Meade, MD)
- …for all of the client/server/storage/ network devices, mobile devices, etc. . Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, ... installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability… more