- CACI International (Annapolis Junction, MD)
- …day-to-day operations , system monitoring, and performance optimization across diverse platforms + Provide Tier 1 , Tier 2, and Tier 3 technical ... + Analyze and resolve hardware/software integration issues across server and network infrastructures + Design and support system architecture and hardware… more
- KBR (Bethesda, MD)
- …a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account ... Projects: KBR's work is at the forefront of engineering, logistics, operations , science, program management, mission IT and cybersecurity solutions. + Collaborative… more
- ManTech (Fort Meade, MD)
- …to:** + Provide support for implementation, troubleshooting, and maintenance of IT systems. Perform Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... operations and monitoring, and resolve issues related to client/server/storage/ network devices and mobile systems. + Escalate and communicate status updates… more
- ManTech (Fort Meade, MD)
- …and processes related to client/server/storage/ network devices and mobile devices. + Perform Tier 1 (Help Desk) and Tier 2 (Escalation) support: problem ... identification, diagnosis, and resolution. + Optimize system operations and resource utilization; perform capacity analysis and system planning. + Configure and… more
- Lentech, Inc (Fort Meade, MD)
- …for all of the client/server/storage/ network devices, mobile devices, etc. . Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, ... installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability… more
- SAIC (Fort Meade, MD)
- …with stakeholders and management. Responsibilities include but are not limited to: + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... client/server/storage/ network devices, mobile devices, etc. + Optimize system operations and resource utilization and perform system capacity analysis and… more
- Belay Technologies (Laurel, MD)
- …resolution for all the client, server, storage, network devices, Etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, ... load operating system software, troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …for all of the client/server/storage/ network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, ... installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to… more
- SAIC (Annapolis Junction, MD)
- …problem resolution for all client/server/storage/ network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to… more
- ManTech (Camp Springs, MD)
- …MD.** This is a **hybrid** position. This role will serve as the Tier III remediation specialist for network -related issues impacting Unified Communications (UC) ... various internal and external teams, and the federal agency's network engineering and operations . The Delivery Analyst...and tickets within 30 minutes, and other issues within 1 hour. + Assist UC Systems Administrators and Subject… more