- SAIC (Annapolis Junction, MD)
- …problem resolution for all client/server/storage/ network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to… more
- ManTech (Camp Springs, MD)
- …MD.** This is a **hybrid** position. This role will serve as the Tier III remediation specialist for network -related issues impacting Unified Communications (UC) ... various internal and external teams, and the federal agency's network engineering and operations . The Delivery Analyst...and tickets within 30 minutes, and other issues within 1 hour. + Assist UC Systems Administrators and Subject… more
- ManTech (College Park, MD)
- …problem resolution for all client/server/storage/ network devices and peripherals + Provides Tier 1 through Tier 3 problem identification, diagnosis and ... VMs and operating systems, including installation, configuration, integrity checks, network configuration, and performance enhancements. **Minimum Qualifications:** + 8+… more
- ENS Solutions (MD)
- …COMSEC operations in garrison or deployed environments. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly ... + Serve as a subject matter expert on KMI operations , including user registration, key generation, and key transfer...activities. + Assist with the administration and operation of Tier 0- Tier 3 KMI components, including Local… more
- GovCIO (Annapolis, MD)
- **Overview** The Department of Veterans Affairs Network Operations Center (NOC) defends, manages, and monitors the network operating status and cyber ... security posture of the VA by providing the day-to-day management, monitoring, operations , and configuration of the Trusted Internet Connection (TIC) Gateways, the… more
- General Dynamics Information Technology (Bethesda, MD)
- …5+ years of related + **Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems ... **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service,Technical Support,VTC **Experience:** 5 + years… more
- Lockheed Martin (Hanover, MD)
- …with implementing operating systems enhancements to improve reliability and performance * Provide Tier 1 \(Help Desk\) and Tier 2 \(Escalation\) problem ... identification, diagnosis and resolution of problems * Optimize system operations and resource utilization, and perform system capacity analysis and planning *… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk) support for problem identification, diagnosis, and ... troubleshooting, and maintenance of IT systems across client/server, storage, network devices, mobile devices, and more. In this role,...more. In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help… more
- ISC2 (Annapolis, MD)
- …and enterprise-grade Cisco switches, ensuring high availability of communications and network services. + Establish and monitor enterprise metrics for availability, ... and service management processes, ensuring auditability and business continuity. + Provide Tier 3 escalation support and guide resolution of complex technical issues… more
- Leidos (Fort Meade, MD)
- …. Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals ... 9-years of relevant experience may be considered. Information Assurance Manager (IAM) Tier 1 certification. + **Desirable Skills:** Excellent written and oral… more
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