- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... updates to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- SKC Communication Products LLC (NY)
- Tier III Service Technician Responsibilities +...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other ... problem resolution via phone, video, and email. + Make service calls to client locations to troubleshoot and resolve...possess advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... * Utilize vendor portals to create, track and manage support and service tickets.* Assist with the management of ESD's Active Directory Infrastructure.* Assist… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title IT Project Manager, Tier 1 (DMWBD) Occupational Category Other Professional Careers Salary Grade NS ... related certification preferred.Strong knowledge of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.,) is a plus.Relevant experience required:… more
- Insight Global (New York, NY)
- …Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... has their own Desktop techs as well as a Tier 2 Application Support Service Desk team...2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+… more
- Mount Sinai Health System (Brooklyn, NY)
- **Job Description** The Security Guard Tier 2 provides security for employees, patients, visitors and deters loss of property through access control, patrols, crime ... Security Alerts, patient observations, disruptive persons and other requests for service . + Participates in access control by checking identification, screening… more
- SKC Communication Products LLC (NY)
- …to bring to "as-built" status. . Assist in facilitation of project turnover to service department. . Maintain up to date knowledge on products to ensure the highest ... Required: Typical AV Projects will be: . Less than $ 1 million . Up to 20 weeks total effort...daily basis Training & Experience: . InfoComm AV Design 1 : Environment . InfoComm AV Design 2: Infrastructure .… more
- Kyndryl (New York, NY)
- …collaboration to resolve escalations and drive consistency. + Communicate regularly with Tier 1 , Tier 2, and Service Center Leads to ensure alignment of ... coach, providing guidance, and operational leadership. Drive performance and foster service excellence across the payroll function. + Review and approve payrolls… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents… more
- City of New York (New York, NY)
- …of Six (6) units: Member Service , Service Processing, Buy Back, Active Accounts Review, Tier 1 - 2 Loans and Refunds, and Tier 3, 4 and 6 Loans. In ... The New York City Employees' Retirement System Membership and Service Division seeks a Deputy Director. Under the direction...in order to be eligible for a Retirement Benefit. Tier 1 -2 Loans / Refunds The … more