- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation on or… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... closely with Application Support Supervisors to ensure all contract service objectives are met or exceeded. This Tier... service objectives are met or exceeded. This Tier 2 position is primarily focused on providing MHS… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service delivery. * Maintain up-to-date ... **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join...You are invited to be an owner from day 1 as we work together to bring our Dream… more
- Koniag Government Services (San Antonio, TX)
- …and problem-solving for the most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams. + Conducts in-depth performance ... standard operating procedures, and technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2 personnel and collaborating… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …Access Program (SAP) environment. + Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...If you are looking for a career as a Tier 2 Cloud Support agent and you are interested… more
- TEKsystems (Coppell, TX)
- …THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via ... require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of… more
- Methodist Health System (Dallas, TX)
- …645pm-645am **Days Of Week :** varies **Work Shift :** **Job Description :** **PRN Tier 4 Requirements** - Two (2) years' experience in specialty required - Three ... professional nursing in Texas * Work experience: at least 1 + years Labor & Delivery RN experience Your Job...Hart Breast Center. Celebrating more than 90 years of service , we strive to have a diverse workforce that… more
- SKC Communication Products LLC (Dallas, TX)
- …budgeted time. . Assist with client and/or Field Technician in resolving service issues. . Provide feedback to facilitate improvements to the programming process. ... Required: Typical AV Projects will be: . Less than $ 1 million . Up to 20 weeks total effort...One or more of the following: o AMX Programmer 1 o Crestron Programmer 1 o Extron… more
- SAS Shoemakers (San Antonio, TX)
- …systems. + Troubleshoot issues with voice, data, applications, and anything else at a Level 1 tier . + Customer Service experience is required + Computer ... + Ability to work in a team environment + Monitoring specific service alerts and performing proper remediation or escalation + Perform software installations,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents… more