- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …Other supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a ... **General Summary** Provides remote Tier 1 technical end user support...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- Parsons Corporation (Colorado Springs, CO)
- …Program (SAP) activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 ( Service Desk ) and Tier 2 (Escalation) ... systems, Group Policy configuration, WSUS, Bitlocker, SQL Server, Internet Information Service (IIS), Windows Server 2019/2022, and Windows 10/11 + Works with… more
- Adams County Government (Brighton, CO)
- …to reduce downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate I ( Tier 1 ) is to provide first-level hardware ... This Job Technical Helpdesk Associate I: This entry-level position ( Tier 1 ) will be responsible for providing...1 ) will be responsible for providing excellent customer service skills with the ability to communicate in person… more
- State of Colorado (Denver, CO)
- …Works and Adult Financial benefits. This position is also the primary contact for the Tier III Help Desk functions related to the Colorado Works and Adult ... programs. This position, in conjunction with subject matter experts, researches help desk tickets that cannot be resolved at other levels. They provide essential… more
- General Atomics (Aurora, CO)
- …software and best practices for IT service management (ITSM). + Experience in Tier 1 or 2 technical support in a similar operations support or systems ... support to user interactions across various communication channels. (email, phone, chat rooms, service desk tickets) + Facilitate escalation of issues to higher… more
- Lumen (Denver, CO)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... informed of risks and impact assessments. With strong customer service skills and the ability to work independently in...CSU/DSU, and carrier services, using advanced diagnostics across Layer 1 , 2, and 3. + Analyze network troubles, assess… more
- Colorado State University (Fort Collins, CO)
- …lives and improving the human condition through world-class teaching, research, and service . With a robust benefits package, collaborative atmosphere, and focus on ... the world. Colorado State University aims to continue its growth as a top- tier destination for talented students, while also passionately pursuing its mission and… more