- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Other supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a ... **General Summary** Provides remote Tier 1 technical end user support...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- Trace Systems Inc (Tampa, FL)
- Job Overview Job Title: Help Desk Technician 1 (Iridium) Job Location: Tampa, FL Job Responsibilities Trace Systems is actively recruiting for a Help Desk ... for "bring your own device" (BYOD) is included. Provide Tier -I support to end users as the entry point...customers by receiving, recording, resolving and/or escalating requests for service or incidents. May interact with network services, systems… more
- Linchpin Solutions, Inc. (Tampa, FL)
- SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time Description If you are looking for an ... currently hiring for a dynamic and experienced SATCOM Technician Tier 1 . Clearance:Active DoD TS/SCI Clearance Work...and department heads to identify and document required network service levels + Provide service desk… more
- Spectrum Comm Inc (Jacksonville, FL)
- …at a secure government facility in Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures ... service standards. Key Responsibilities + Oversee daily help desk activities, ensuring effective handling of service ...desk or desktop support roles, with at least 1 year in a senior or lead capacity. +… more
- Robert Half Technology (Jacksonville, FL)
- …IT support team. In this role, you'll be the escalation point for Tier 1 technicians, providing advanced technical support and troubleshooting for hardware, ... Description We are seeking a Tier 2 Help Desk Analyst to...+ Act as the primary point of escalation for Tier 1 support issues, ensuring timely resolution.… more
- General Dynamics Information Technology (Mary Esther, FL)
- …decision based on the guidance provided. In this position you will be serving as a Tier - 1 Help desk Technician scheduled for Part Time work. **The typical ... to join the GDIT/ARMA-GLOBAL Managed Services Support Center as a Part Time Service Desk Representative. The candidate will provide a critical role on… more
- ManTech (Doral, FL)
- …limited to:** + Responsible for the overall operation and sustainment of Enterprise Service Desk (ESD) activities within a rotating shift environment, ensuring ... analysis and troubleshooting, resolving complex technical issues escalated from Tier 1 support, and coordinating with vendors...credit for that extra education. + Experience in IT service desk or a related field, with… more
- Lockheed Martin (Eglin AFB, FL)
- …is for a highly technical Multi\-Function Administrator at the National ALIS Support Center, Tier 2 Service Desk \. You will be responsible helping maintain ... regions and time zones by providing problem resolution to Tier 1 Administrators sites in all facets...complete documentation of troubleshooting steps and solutions within the Service Flo case tracking system * Ensures proper hand… more
- Northrop Grumman (Tampa, FL)
- …operations, monitoring and problem resolution for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... Defense Instruction 1322.29. The program is an opportunity for service members preparing for civilian careers to gain valuable...rotations._ **What You'll get to Do** Responsibilities + Provide Tier 1 and Tier 2… more