- ADP (Norfolk, VA)
- …new application. + Provide Tier 2 support for the application to the Tier 1 support team or directly to the client as needed + Project Planning + ... In your efforts to achieve, learn and grow, we support you all the way. If success motivates you,...- 5 Years of Directly Related Experience + Level 1 and Implementation Consultant I experience **PREFERRED QUALIFICATIONS:** Preference… more
- Lumen (Richmond, VA)
- …Operations Technical Support 1 (Service Desk Analyst) is responsible for providing Tier 1 IT Service Desk Support in a customer focused, team ... oriented, support environment. Tier 1 IT Service Desk Support includes customer incidents (break/fix, requests, and how to), and related support … more
- Shuvel Digital (Vienna, VA)
- …+ Ability to work independently and in a team environment + Desired - 3+ years of Tier 1 support and capabilities or similar + Desired - Call Center or ... Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting...+ Respond to inbound calls daily to provide technical support /troubleshooting + Provide support via web queues,… more
- General Atomics (Chantilly, VA)
- …candidate will investigate data sets, identify patterns-of-life, conduct trend analysis, provide Tier 1 support , classroom and remote instruction to ... is seeking a highly experienced intelligence analyst to join our team in support of critical national security missions. This role demands a skilled professional… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support , diagnosing and resolving complex… more
- M. C. Dean (Norfolk, VA)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and ... Work with engineering and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk + Proper… more
- TEKsystems (Lynchburg, VA)
- …support of Windows 11 across the organization. Key Responsibilities: Provide Tier 1 and Tier 2 support for hardware, software, and network-related ... Description We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team. This role...team. This role will be responsible for providing technical support to end-users, maintaining desktop environments, and playing a… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the ... Service Desk. The Tier 1 Technician is primarily responsible for...tier alignment + Provide after hours on call support as required + Other business duties as assigned… more
- Virtual Service Operations (Lorton, VA)
- …+ Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support . + Lead the diagnosis and resolution of critical network ... existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2...relationships so as to provide our customers with optimal support . Additionally, we take pride in taking care of… more
- General Dynamics Information Technology (Springfield, VA)
- …attribution. + Performs malware analysis and signature development. + Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies and provide ... handling and analysis. When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will be under the direct control of, and take direction… more