- Amentum (Warrenton, VA)
- …concentration in managing Tenable Security Center and NESSUS. + Provide Tier 1 , 2, and 3 maintenance support for deployed cyber security technologies. + ... in **Warrenton, VA** . In this role you will support challenging, mission-critical projects that make a direct impact...The mission of the Lone Wolf program is to support , operate, and maintain the Distributed Continuity Integrated Network… more
- Commander, Navy Installations (Dahlgren, VA)
- …complete all background checks for child care positions, including fingerprint checks, a Tier 1 with Child Care check, and a State Criminal History ... order to provide basic program information and explain CYP processes and procedures. One ( 1 ) year of experience working with children or youth in a child and youth… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Qualifications: + Bachelor's degree in a related field and 1 + years of relevant experience. + A combination of… more
- Meta (Richmond, VA)
- …occupation 11. Requires one year of experience in each of the following: 12. 1 . Serving as Tier 2 or 3 support on smartphone platforms 13. 2. Testing ... online on this web page. **Required Skills:** Technical Specialist Responsibilities: 1 . Serve as a technical expert of accessibility features (VoiceOver, TalkBak,… more
- Bon Secours Mercy Health (Newport News, VA)
- …care sites and clinicians are recognized for clinical and operational excellence. + ** Tier 1 : Float expectation within a single site based on competency** ... they must float based on the tiers below: + Tier 1 : Float expectation within a single...the designated state of employment (required) + Basic Life Support (BLS) - Various (required) + Advanced Cardiac Life… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …configurations, and support efforts + Collaborate with internal teams to support service continuity and improvement + Provide Tier 2/3-level support ... experience + Master's degree in a related field and 1 years of relevant experience + High school diploma...root cause analysis, escalate technical issues appropriately, and deliver Tier 2/3 support + Strong written and… more
- EchoStar (Christiansburg, VA)
- … 2 scope + Create and manage ServiceNow tickets to escalate issues requiring Tier 3 Incident Management support + Leverage business process knowledge and ... empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of...have the opportunity to work real time with Level 1 Agents who are on Phone with the Customers… more
- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as… more
- ManTech (Mclean, VA)
- …hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support . + Provide user support and basic ... **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work… more
- ManTech (Herndon, VA)
- …calls to potential customers + When new solutions are derived to resolve issues, Tier 1 agents will provide documentation to Service Desk leadership and ... ManTech seeks a motivated, career and customer-oriented Technical Support Representative to join our team in Herndon,...**Responsibilities include but are not limited to:** + Provide Tier I contact and incident resolution to customers with… more