- CACI International (Reston, VA)
- …guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 tickets by entering them ... as part of a small team that provides Tiers 1 , 2, and 3 level support . You...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution.… more
- SMX (Quantico, VA)
- …Message related incidents and service requests + Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard ... VA SMX is hiring an **Exchange/Messaging Engineer** to provide support to our Marine Corps client. This is a...in the management, maintenance, and problem resolution + Resolve Tier III messaging tickets + Configure Antivirus products and… more
- GovCIO (Fairfax, VA)
- …Senior Systems Engineer with an active Secret clearance to provide administration and tier 3 operational support for servers, workstations, and applications in a ... and will be a fully onsite position. **Responsibilities** + Provide administration and tier 3 operational support for servers, workstations, and applications in… more
- MPR Associates (Alexandria, VA)
- …is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be ... and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex problems. + Uses remote access… more
- Criterion Systems (Reston, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis and ... tuning. + Installation, STIG hardening, patching. + Excellent troubleshooting skills and Tier 1 communication skills. + Experience developing and maintaining… more
- Criterion Systems (Reston, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis and ... tuning. + Installation, STIG hardening, patching. + Excellent troubleshooting skills and Tier 1 communication skills. + Experience developing and maintaining… more
- SAP (Herndon, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis, and ... performance tuning + Installation, hardening, patching + Excellent troubleshooting skills and Tier 1 communication skills + Experience developing and maintaining… more
- ARCO (Richmond, VA)
- …employee package:** + **Competitive Pay + Industry-Leading Bonuses -** Earn top- tier compensation with a performance-based bonus program that rewards your impact. ... and up to **$28,000 in scholarships per child** to support your family's future. + **Recharge & Explore** -...+ **Recharge & Explore** - Enjoy a **fully paid 1 -month sabbatical every 5 years** , plus **$5,000 to… more
- CACI International (Ashburn, VA)
- … support for end users as needed across portfolio of systems. + Assist with Tier 2 and 3 support ticket queues to promote rapid response by all portfolio ... coordinate operations and maintenance of deployed systems. **Responsibilities:** + Support critical end user applications and work in a...to: + 3 year check for felony convictions + 1 year check for illegal drug use + … more
- Nightwing (Sterling, VA)
- …and system installations, modifications, and upgrades. + Ability to test, identify, and resolve most tier 1 and tier 2 equipment and system problems + ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more