- SUNY Morrisville (Morrisville, NY)
- …and recommendations for improving AV setups. + End-User Support (Help Desk - our Tier 1 Support ): + Provide technical support for end-users, ... common AV and IT issues. + Collaborate with other departments to deliver high-quality tech support tailored to user needs. + Collaboration & Training: + Conduct… more
- SKC Communication Products LLC (NY)
- …of 7:00am-6:00pm Employment Status: Tier 3-Non-Exempt-Hourly Location:Varies MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1 . Work with Lead AV ... improvements to the installation process. 9. Provide any other support to ensure SKC operates up to standards on...on a daily basis. Tier 2 AV Technician (All of the level 1 requirements… more
- SKC Communication Products LLC (NY)
- Tier III Service Technician Responsibilities +...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other ... possess advanced problem solving abilities. + Provide direction to Tier 1 and Tier II...include code writing and changing). + Provide remote (VPN) support of Integrated Room systems. + Manage client escalations.… more
- SKC Communication Products LLC (NY)
- …and custom panels or products are fabricated as directed by Lead Field Technician or Sales Engineer. Assigned tasks relating to job site work are maintained ... facilitate improvements to the installation process. Provide any other support to ensure SKC operates up to standards on...to train employees and clients on room systems. Lead technician on highest level of AV systems. Possesses advanced… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- SKC Communication Products LLC (NY)
- …or Project Engineer *Work alongside & communicate regularly with Lead Installation Technician , Project Engineer & Project Manager to ensure work quality, performance ... all documents at close of project *Provide any other support to ensure SKC operates up to standards on...Training Required: Typical AV Projects will be: *Less than $ 1 Million *Up to 20 weeks total effort *Install… more
- FLACRA (Clifton Springs, NY)
- … will support the Agency employees' use of technology by providing Tier 1 customer support for: problem resolution for hardware, applications, ... facilitating scheduled reporting. The following duties will apply: Duties 1 . Oversee the IT Service Desk, resolve Level ...for submitted tickets, and log information into the Agency support tracking software 2. Triage and escalate issues, monitor,… more
- Valvoline (Henrietta, NY)
- …What you'll need to keep moving forward** From day one, you'll get hands-on training and support to thrive as a Lube Technician . All you need to do is bring ... success** When you join us as an Entry-Level Lube Technician , your personal and professional goals will be fueled...keep our guests safe on the road by providing top- tier customer service, while performing preventative maintenance services for… more
- Insight Global (New York, NY)
- …level support . Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is ... intellectual property, fund formation, public markets, employment, life sciences (# 1 law firm for tech and life...equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+ years) - onsite support… more
- SKC Communication Products LLC (NY)
- …Specific Knowledge, Experience & Training Required: Typical AV Projects will be: . Less than $ 1 million . Up to 20 weeks total effort . Medium to high level risk ... Perform site surveys as required by AE and provide support to Levels II & III Design Engineers ....daily basis Training & Experience: . InfoComm AV Design 1 : Environment . InfoComm AV Design 2: Infrastructure .… more