- Intuit (Albany, NY)
- …performance. + Provide mentorship, guidance, and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate ... **Intuit Enterprise Suite (IES)** **team.** This is a highly technical role that serves as the end of the...customers. You will work closely with Product, Engineering, and Tier 1 Support, helping define, diagnose, and… more
- GovCIO (Albany, NY)
- …referral to this job (https://careers-govcio.icims.com/jobs/7100/shift-2- tier -2-support/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** ... **Overview** GovCIO is currently hiring a Shift 2 Tier 2 Suipport for our program with the...and will be a hybrid remote position. **Responsibilities** **Provide technical support:** + Respond to customer questions and troubleshoot… more
- Comcast (New York, NY)
- …as IQ for this position. **Job Description** The Manager drives service delivery at the Tier 1 support level. They will lead teams of highly motivated Support ... Service Cloud, Jira, ConnectWise, Autotask, etc. + Demonstrable experience understanding technical and engineering concepts, and translating them in simplified form.… more
- UHS (Johnson City, NY)
- Position OverviewUnited Health Service (UHS) is seeking a Laboratory Technical Specialist. The Laboratory Technical Specialist has direct responsibilities for ... and Binghamton General Hospital. Oversees and coordinates the daily technical activities of his/her respective section, and when necessary,...to Call Home - Located in New York's Southern Tier , UHS offers more than a career-we offer a… more
- Oracle (Albany, NY)
- …**Serve as an expert escalation point by triaging complex customer-reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 ... frameworks, and innovative Conversational and Generative AI capabilities. As an experienced technical expert, you will play a pivotal role in designing and… more
- GMHC (New York, NY)
- Technical Support Analyst I WFH Flexible * New York,...The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to ... via ticketing system, phone, email, or in person. + Provide first-level technical support for hardware, software, peripheral, and connectivity issues. + Maintain… more
- Oracle (Albany, NY)
- …while serving as an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as well as, ... technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for… more
- Oracle (Albany, NY)
- …Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, ... to include dedicated, hybrid and multi cloud, edge computing, and more. At Technical Strategy and Oversight (TSO) organization, our mission is to support customer… more
- Oracle (Albany, NY)
- …speed and attitude of a start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are OCI's foundation and how we ... on ambitious new initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have proven experience designing,… more
- Oracle (Albany, NY)
- …speed and attitude of a start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are OCI's foundation and how we ... on ambitious new initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have proven experience designing,… more