• Non- Technical Customer Support

    Ralliant (Fairport, NY)
    …team with a growth mindset! _Here's where you'll demonstrate your proficiencies:_ + Provide tier 1 quotations and technical documentation, escalating to ... + Triage inbound client requests via electronic and phone communication + Act as tier 1 phone support for inbound calls, escalating to tier 2 Applications… more
    Ralliant (09/09/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Senior Technical Support Engineer, MI - I

    Fujifilm (Albany, NY)
    **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product lines ... with peers and other team members when working on more complex technical issues. + Effectively documents cases throughout the process of troubleshooting the… more
    Fujifilm (09/30/25)
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  • Instructional Support Assistant - Technology…

    SUNY Morrisville (Morrisville, NY)
    …and recommendations for improving AV setups. + End-User Support (Help Desk - our Tier 1 Support): + Provide technical support for end-users, including ... summary here (https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/UUP-FT-Benefits-at-a-Glance-Jan-2025.pdf) ! Professional Rank and Salary Range: SL- 1 $45,500 - $50,000, dependent on experience Duration: Calendar… more
    SUNY Morrisville (09/11/25)
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  • Journeyman Computer User Support Specialist…

    GovCIO (Albany, NY)
    …Specialist. This position will be fully remote. **Responsibilities** Provides technical support for computers and associated networks. Installs, troubleshoots, ... a referral to this job (https://careers-govcio.icims.com/jobs/6595/journeyman-computer-user-support-specialist-%28tier-3-support%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6595_… more
    GovCIO (09/07/25)
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  • Laboratory Technical Specialist

    UHS (Johnson City, NY)
    Position OverviewUnited Health Service (UHS) is seeking a Laboratory Technical Specialist. The Laboratory Technical Specialist has direct responsibilities for ... and Binghamton General Hospital. Oversees and coordinates the daily technical activities of his/her respective section, and when necessary,...to Call Home - Located in New York's Southern Tier , UHS offers more than a career-we offer a… more
    UHS (09/29/25)
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  • Technical Specialist

    Meta (Albany, NY)
    …To apply, click "Apply to Job" online on this web page. **Required Skills:** Technical Specialist Responsibilities: 1 . Serve as a technical expert of ... year of experience in each of the following: 12. 1 . Serving as Tier 2 or 3...2. Testing Accessibility features on smartphone platforms 14. 3. Technical support of Android, Windows, or iOS mobile operating… more
    Meta (10/05/25)
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  • Technical Product Manager

    S&P Global (NY)
    …20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202. 1 - Middle Professional Tier I (EEO Job ... emerging technologies and trends in GenAI and cloud-native applications. + Provide technical expertise and mentorship to the product management team, fostering a… more
    S&P Global (07/20/25)
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  • Sr. Sales Engineer, Federal Civilian

    Rubrik (Albany, NY)
    …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... Sales Engineer on our Civilian Federal team to provide technical direction and business guidance to the regional sales...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
    Rubrik (08/30/25)
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  • Information Technology Specialist 4 (Information…

    New York State Civil Service (Rochester, NY)
    …other critical activities as needed.Duties include, but are not limited to:* Lead and support Tier 0 and Tier 1 analysts in the identification, triage, and ... Grade 25 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $96336 to $121413 Annually...and tasks related to NYSOC activities. * Work with Tier 0 and Tier 1 … more
    New York State Civil Service (08/23/25)
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