- Serco (Langley AFB, VA)
- …+ Active US Department of Defense (DoD) Secret security clearance with eligibility for Tier 1 access. + Meet DoD 8570 IAT II certification requirements (eg ... The selected applicant will be well versed in all technical aspects of information systems, security policies, and compliance...or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, Serco is… more
- General Dynamics Information Technology (Springfield, VA)
- …Administration **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job ... participate in on-call rotation for after-hours support.** **Responsibilities:** + Provides Tier II support of IT infrastructure systems and custom mission… more
- Federal Emergency Management Agency (Winchester, VA)
- …Chief Information Officer (OCIO), Operations and Services, Data Network Services, Network- Tier 3 Deployment. This position is responsible for ensuring the effective ... during both steady-state and disaster operations. The role encompasses technical analysis, asset management, and logistical documentation to maintain operational… more
- Cayuse Holdings (Richmond, VA)
- …The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different ... of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing… more
- TekSynap (Springfield, VA)
- …hours 9:00am-6:00pm] and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service desk tasks and must be able to perform ... + Working with team developers and organizational IT staff to provide technical guidance. + Implementing technology and industry best practices. + Monitoring and… more
- BAE Systems (Sterling, VA)
- …and automation investments **Leadership and Team Management** + Manage SOC teams, Tier 1 support, and cybersecurity staff, ensuring training, certifications, and ... closely with stakeholders to identify and mitigate potential threats, and provide technical expertise to support the development of cybersecurity solutions. In this… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …problem resolution, as well as managing access controls, and user permissions. + Tier 1 support of ServiceNow Platform Incidents, identifying issues and further ... CSS. + Strong analytical skills to diagnose and resolve technical issues. + Ability to communicate effectively with ...technical issues. + Ability to communicate effectively with technical and non- technical stakeholders. + Prior experience… more
- CoreSite (Reston, VA)
- …of data transport equipment to ensure accurate monitoring and provisioning. + Responsible for tier 1 trouble shooting on the CoreSite customer facing network. + ... Shift, 11:30pm PST, Sunday - Thursday. Duties: This position is considered technical position, and will require approximately 85% of the technician's time dedicated… more
- Meta (Richmond, VA)
- …workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1 . Incident Response: Drive work investigating complex technical ... and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as… more
- Spectrum Comm Inc (Falls Church, VA)
- …Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in Jacksonville, Florida. This role ... provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and...resolution of IT service requests. The position requires both technical expertise and leadership ability to manage priorities, coordinate… more