- CompuCom (Denver, CO)
- …customer, deal with senior level escalation, and adapt service to changes in demand. + Led Tier 1 & Tier 2 service desk teams. + Proven people ... Technical Support Manager will manage performance of Level 1 & Level 2 services and support to clients...customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level 1 - 2),… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- **General Summary** Provides remote Tier 1 technical end...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise ... 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot,… more
- Amentum (Colorado City, CO)
- …and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. ... updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and immediately report any… more
- Rubrik (Denver, CO)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National… more
- NANA Regional Corporation (Peterson Air Force Base, CO)
- The Cyber Security Engineer Illumio SME - provides technical implementation, support, and training services for Illumio on NIPR and SIPR networks. Plans and ... measures to protect computer systems, networks, and data from loss and service interruptions. Analyzes and documents security risks, breaches, and other cyber… more
- Cisco (Denver, CO)
- …sufficient number of applications are received.** **Meet the team** Our team covers Service Provider accounts in a pre-sales technical role primarily responsible ... IP and Optical solution **Preferred Qualifications:** + Understanding of business dynamics for tier 2/3 service providers and how new solutions can positively… more
- CGI Technologies and Solutions, Inc. (Denver, CO)
- …protocols and circuit types (T1, DS3, OCx, Ethernet, MPLS, SD-WAN). * Experience coordinating with Tier 1 and Tier 2 carriers (AT&T, Lumen, Zayo, Verizon, ... services from carriers and vendors. * Analyze and interpret technical documentation, carrier service orders, and circuit...You are invited to be an owner from day 1 as we work together to bring our Dream… more
- State of Colorado (Denver, CO)
- …complex, multi-faceted technical assistance in all areas of local program service delivery. Ensures that programs are operating in accordance with relevant state ... policies and procedures and effective case management skills; provide technical assistance to counties on systems issues and ongoing...This position is also the primary contact for the Tier III Help Desk functions related to the Colorado… more
- GovCIO (Denver, CO)
- …the USPS ServiceNow application in accordance with the published USPS Change Management Service Level Agreements (SLAs) + Perform a technical leadership role in ... cloud, and business partner networks. NCT manages and oversees the Postal Service 's cloud services and data center infrastructure, which includes more than 24,000… more
- EchoStar (Denver, CO)
- …ongoing support + 10+ years of experience in the Telecommunications industry, including work with Tier 1 and Tier 2 mobile network operators + Extensive ... the future of connectivity. Our business reach spans satellite television service , live-streaming and on-demand programming, smart home installation services, mobile… more