- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Provide support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution… more
- Rubrik (Annapolis, MD)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... Engineer on our Federal System Integrators team to provide technical direction and business guidance to the regional sales...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …in accordance with stringent service level agreements (SLAs). This individual provides both Tier 1 and Tier 2 support, directs the triage and escalation ... adherence to quality standards, and operational continuity Require Experience: + Minimum 5 years of technical expertise providing Tier 1 and Tier 2… more
- CACI International (Annapolis Junction, MD)
- …across client/server, storage, network devices, and mobile environments. The candidate will provide Tier 1 through Tier 3 support, assist with issue ... to support critical infrastructure with the highest standards of service and reliability. We're looking for a skilled System...daily operations and configuration of IT systems + Perform Tier 1 (Help Desk), Tier … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis...analysis and planning Qualifications: + Bachelor's degree in a technical discipline from an accredited college or university is… more
- Themis Insight (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis...is required. + Two (2) years of experience with Service Management (ITSM) is required. + 1 -3… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of… more
- DCCA (Annapolis Junction, MD)
- …MD Job Code 2195 # of Openings 1 Apply Now (https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=DCCAMD&cws=39&rid=2195) DCCA is a veteran-owned ... resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification,… more
- Philips (Baltimore, MD)
- …capabilities. You will lead a ~10-person sales team who will partner with Philips Tier 1 IDN Account Executives and GPO business development leaders to drive ... **Sales Director, Service Solutions - National Accounts** This position offers...approved business plan + Keeps abreast of market, competition, technical , application and societal developments in sales/business development portfolio,… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Infrastructure Services hosted in multiple cloud environments. **Responsibilities** : + Provide Tier I/II and Tier 3 (Escalation to Architecture Team) resolution ... utilizing cloud based compute resources + Serve as the technical point of contact between the customer and the...update the Wiki and SharePoint knowledge bases + Provide Tier I/II support + Follow established guidelines for delivery… more