- Intuit (Albany, NY)
- …performance. + Provide mentorship, guidance, and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate ... join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist**...customers. You will work closely with Product, Engineering, and Tier 1 Support, helping define, diagnose, and… more
- GovCIO (Albany, NY)
- …written communication skills to explain complex technical issues clearly to non- technical users. + **Customer Service :** Patience and empathy to provide ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift-2- tier -2-support/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-7100_ **Category** _Information… more
- Comcast (New York, NY)
- …success. EQ is as important as IQ for this position. **Job Description** The Manager drives service delivery at the Tier 1 support level. They will lead ... advertisements around the world. **Job Summary** FreeWheel Global Support is the service delivery leader in the Premium Video Advertising Management industry. We… more
- UHS (Johnson City, NY)
- Position OverviewUnited Health Service (UHS) is seeking a Laboratory Technical Specialist. The Laboratory Technical Specialist has direct responsibilities ... and Binghamton General Hospital. Oversees and coordinates the daily technical activities of his/her respective section, and when necessary,...to Call Home - Located in New York's Southern Tier , UHS offers more than a career-we offer a… more
- Oracle (Albany, NY)
- …documentation, and global collaboration skills. Results-oriented with a passion for service quality and technical excellence. **Responsibilities** As a Sr. ... according to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS,… more
- GMHC (New York, NY)
- Technical Support Analyst I WFH Flexible * New York,...The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to ... via ticketing system, phone, email, or in person. + Provide first-level technical support for hardware, software, peripheral, and connectivity issues. + Maintain… more
- BAE Systems (Buffalo, NY)
- …As a Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1 ** analysis and support for zero client, thin client, thick client, ... devices, and coordinate and track end-user and common device service handoffs. As a technical expert, you...and common device service handoffs. As a technical expert, you will exercise considerable latitude in determining… more
- Oracle (Albany, NY)
- …and resolve issues in production and development environments to maintain high service availability. + Contribute technical leadership and mentor junior ... start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are...initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have… more
- Oracle (Albany, NY)
- …into dedicated, hybrid, multi-cloud, and edge deployments. Within OCI, the Technical Strategy & Oversight (TSO) organization builds the foundational systems and ... frameworks that power our most demanding tier -one services. From high-performance primitives to a next-generation runtime, TSO is where OCI's boldest infrastructure… more
- Oracle (Albany, NY)
- **Job Description** Role Summary As a Member of Technical Staff , you will play a pivotal role in designing, building, and optimizing LLM infrastructure, agent ... bring agentic workflows into real-world deployments-at scale. This is a hands-on technical leadership role, ideal for someone deeply rooted in distributed systems… more