- MyFlorida (Tallahassee, FL)
- …will provide tier one ( 1 ) and tier two (2) technical assistance and support for new computer networks, software, and hardware-related questions and ... and have outstanding interpersonal skills. The incumbent must provide technical support , resolve technical difficulties,...e-mail. The incumbent must efficiently diagnose, analyze, and repair tier 1 and 2 technical … more
- Advantive (Tampa, FL)
- …issues, answering questions, and making sure they get value from our products + Provide Tier 1 support via email, chat, and a web-based ticketing system ... and compassionately while managing multiple priorities + Collaborate with other support and technical teams to escalate and resolve complex cases + Document… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …critical data enterprise wide. This role will serve as the first line of defense, Tier 1 support , for all things security-master reference, pricing, and ... Data Management. This role demands a unique blend of technical expertise in financial securities data, operational problem-solving acumen,...and resolve complex trade lifecycle and data discrepancies; manage Tier 1 reporting support and… more
- TEKsystems (Jacksonville, FL)
- …get in and troubleshoot logs and events in Intune. Escalation point between Tier 1 and engineers - Resolve support issues in this team; being an escalation ... radius of Jacksonville, Florida. This role requires experience in desktop or technical support , strong customer service and troubleshooting skills, and… more
- Coinbase (Tallahassee, FL)
- …support systems. While also serving as a technical escalation point for the Tier 1 Service Desk, your contributions to the ITSM ecosystem are crucial for ... our global support operations. This is a hands-on technical ...a primary technical escalation point* for the Tier 1 Service Desk team, resolving advanced… more
- MyFlorida (Clearwater, FL)
- …Offices of Public Defender Sara Mollo is hiring an Automated Systems Assistant I. As a Tier 1 Technician, you will be the first point of contact for customers ... and software installation. + Document all customer interactions and technical resolutions in the support ticketing system.... ticketing system. + Escalate complex issues to higher-level technical teams ( Tier 2/ Tier 3)… more
- ChenMed (Miami, FL)
- …Tier 1 process and documentation requirements for all tickets processed. + Provides Tier 1 support for mobile devices such as iPhones and Androids ... Installs, repairs and upgrades company-wide applications on workstations, troubleshoots technical support for VPN users (employees in...or a related field preferred + A minimum of 1 year of work experience in IT or related… more
- GovCIO (Tallahassee, FL)
- …GovCIO is currently hiring for MULTIPLE **Senior Database Administrator(s)** to support our customer, USPS' Network and Compute Technology (NCT) group. The ... NCT is responsible for the planning, development, implementation, and support of the USPS network and compute technology infrastructure. NCT enhances the postal… more
- ChenMed (Miami, FL)
- …all endpoint devices (both hardware and software) and enterprise information systems, providing Tier 3 technical support , and assuming additional operational ... CRITERIA:** + A minimum of 5 years' experience providing technical support in a corporate environment required...years' experience working within a dedicated, multi- tier technical team required + At least 1 … more
- Crane Aerospace & Electronics (Fort Walton Beach, FL)
- …dynamic regulatory environment, and at the correct leadership level to be dealing with prime/ tier 1 customers and challenging suppliers. + 9+ years in a ... Beach, FL (Defense Power Conversion). + In addition, these roles would directly support any potential acquisitions into the operating segment. A critical skill in… more