- DRT Strategies, Inc. (Silver Spring, MD)
- …findings to stakeholders + Experience providing Tier 1 and Tier 2 support for technical or regulatory help desks, including issue triage, resolution, ... and technology evolve. The contractor will provide expertise on regulations and technical issues, support testing and implementation of new standards (like… more
- Guidehouse (Patuxent River, MD)
- …production issues, working closely with end users, Tier 1 support , and Tier 3 technical teams. + Analyze system behavior and recommend functional ... extensive insight into Navy-specific business processes and system configurations. + Provide Tier 2 support for SAP ECC modules including FI, CO, FM, MM, SD, PM,… more
- CACI International (Fort Meade, MD)
- …support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... this role, you will get the opportunity to provide support and maintain government IT systems that help ...users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier… more
- Stratus Solutions (College Park, MD)
- …support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with...users in accessing and using IT systems. * Provide Tier 1 (Help Desk) and Tier… more
- Meta (Annapolis, MD)
- …one year of experience in each of the following: 12. 1 . Serving as Tier 2 or 3 support on smartphone platforms 13. 2. Testing Accessibility features on ... to Job" online on this web page. **Required Skills:** Technical Specialist Responsibilities: 1 . Serve as a...smartphone platforms 14. 3. Technical support of Android, Windows, or iOS… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 and Tier ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 and Tier ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis… more
- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of… more
- GovCIO (Annapolis, MD)
- …and tuning, and capacity planning + Provide day-to-day incident and deployment support of middle tier applications, including web and application servers, ... at various times. Work independently with a minimum of guidance or direction **Middle Tier administration** + Able to support USPS implemented middle tier … more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk) support for problem identification, ... diagnosis, and resolution. + Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth analysis. + Configuration and management… more