- ARSIEM (Annapolis Junction, MD)
- …and problem resolution for all client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier… more
- ENS Solutions (MD)
- …4006, and DON CMS (Communications Material System) policies. Key Responsibilities: + Provide technical and operational support to COMSEC account managers in the ... This role is contingent upon Contract Award The COMSEC Support Specialist is responsible for supporting the lifecycle management...activities. + Assist with the administration and operation of Tier 0- Tier 3 KMI components, including Local… more
- Kaizen Approach, Inc (Linthicum, MD)
- …providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources + A Bachelor's ... customer by providing vital technical and administrative IT support . In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues,… more
- Rubrik (Annapolis, MD)
- …and other upstream/downstream applications + Working experience with third-parties to provide technical support , research, troubleshooting and be able to resolve ... **What you'll do:** + Provide day to day Salesforce support /bugfix to our end users + The single point...as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …of relevant documents and update the Wiki and SharePoint knowledge bases + Provide Tier I/II support + Follow established guidelines for delivery of cloud based ... Annapolis Junction, MD area. The Cloud System Architects will provide support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services… more
- DRT Strategies, Inc. (Silver Spring, MD)
- … for the application, working collaboratively with the Service Desk, which will handle Tier 1 and Tier 2 support . + Serve as the transition point of ... contact for the technical components of the project. + Support other project activities and DRT activities as directed by Project Manager and/or Portfolio… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …by SMART-T Built In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for supported systems and will facilitate escalation ... Overview: As a SATCOM helpdesk technician, you will provide technical support to customers with satellite communications...to Tier 3 as needed + Support and… more
- Magellan Health Services (Fort Detrick, MD)
- …Familiarity with SharePoint, OneDrive, and other similar software. Ability to obtain Tier 1 Clearance. General Job Information Title Human Subjects Protection ... Job Requirements Responsibilities Bachelor's degree required. 2+ years of administrative support experience required. Strong verbal, written, research, technical … more
- System One (Rockville, MD)
- …with NIST SP 800-61 and federal reporting mandates. * Lead multidisciplinary teams delivering Tier 1 through Tier 3 cyber operations, including 24x7x365 SOC ... benefits ALTA IT Services is seeking a Cybersecurity Program Manager to provide support to a client in the Maryland/Washington DC Metro area. The Cybersecurity… more
- Kaizen Approach, Inc (Linthicum, MD)
- …mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various technical directories and virtual applications. ... applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual… more