- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... in Columbia, MD Clearance Required: TS/SCI w/ Polygraph + Provides support for implementation, troubleshooting and maintenance of information Technology (IT)… more
- CACI International (College Park, MD)
- …support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... endeavors. You will be a key contributor in resolving technical challenges within Linux and Windows environments through various...users in accessing and using IT systems. + Provide Tier 1 (Help Desk) and Tier… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …50% (half-time for a full-year, or 940 hours). The Help Desk Analyst provides Tier - 1 support for electronic submission and data standards systems, working ... timelines Require Experience: + At least 5 years of technical expertise providing Tier 1 ...expertise providing Tier 1 and Tier 2 help desk support , including identifying,… more
- Coinbase (Annapolis, MD)
- …support systems. While also serving as a technical escalation point for the Tier 1 Service Desk, your contributions to the ITSM ecosystem are crucial for ... our global support operations. This is a hands-on technical ...a primary technical escalation point* for the Tier 1 Service Desk team, resolving advanced… more
- Themis Insight (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... central MD client's needs. Required: TS/SCI with a Polygraph Core Responsibilities: + Support GOTS product on AWS platform Position Description: Provides support … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... related experience **US Citizenship Required:** Yes **Job Description:** Provides support for implementation, troubleshooting and maintenance of information Technology… more
- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 ... of status to agency management and internal customers. This position requires onsite support at a single work location in the Washington DC area. Candidates must… more
- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …team provides timely Tier 1 and Tier 2 support , including identifying, documenting, triaging, and resolving technical inquiries from internal and ... and technology evolve. The contractor will provide expertise on regulations and technical issues, support testing and implementation of new standards (like… more
- CACI International (Laurel, MD)
- …support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... upgrades to ensure the security and integrity of the technical environment. Supports new infrastructure projects. Maintains all configuration...users in accessing and using IT systems. + Provide Tier 1 (Help Desk) and Tier… more