- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1 /Level 1 support . They will provide phone and in-person ... support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize...a minimum certification of IAT Level I** The Level 1 Help Desk Specialist shall possess the following capabilities:… more
- CACI International (Annapolis Junction, MD)
- …storage, and network systems, including mobile device environments + Deliver Tier 1 through Tier 3 support , including advanced issue escalation and ... defense and national security sectors. Our mission is to support critical infrastructure with the highest standards of service...root cause analysis + Provide detailed technical feedback and reporting to agency leadership and internal… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …hardware + Implementing security best practices and applying security patches + Providing IT break/fix support including Tier 1 (Help Desk) and Tier 2 ... for a System Administrators a variety of roles to maintain and provide technical support for diverse software and hardware systems assisting in the defense of… more
- Amentum (Fort Meade, MD)
- …of IT systems. + Aid users in accessing and using IT systems. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, ... **Ft Meade, Maryland** . In this role you will support challenging, mission-critical projects that make a direct impact...with poly **Minimum Education:** + Bachelor's degree in a technical discipline from an accredited college or university. An… more
- CVS Health (MD)
- …within ServiceNow + Deep knowledge of licensing metrics and contract terms for Tier 1 publishers (Microsoft, IBM, Oracle, VMware, Broadcom), with practical ... reports + Provide requirements, use cases, user stories to support new or improved SAM functionality **_What We Expect...with expertise in: + Licensing requirements and metrics for Tier 1 software publishers (Microsoft, IBM, Oracle,… more
- Applied Materials (Millersville, MD)
- …plan. Able to resolve Day-Day issues. Exposure to systemic issue resolution. Able to support the preparation and delivery of technical issues to internal and ... health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work,… more
- Belay Technologies (Fort Meade, MD)
- …systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support . This includes supporting customers who are ... Systems Engineering to join our intel team. We are looking for technical staff to provide 24x7 support to an existing Operations Center for a suite of Identity,… more
- ENS Solutions (MD)
- …configuration changes in accordance with STIGs and system baselines. + Provide Tier 1 and Tier 2 system support for PKI-related service disruptions, ... Recovery Agents (KRAs), and supporting infrastructure. + Administer and support Registration Authority (RA) workstations, ensuring functionality, availability, and… more
- Assertive Professionals (Hanover, MD)
- …the daily activities of configuration and operation of IT systems + Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems ... Assertive Professionalsis in search of aQuality Assurance Linux Administrator to support orNational Security CustomernearHanover, MD. This is a Funded and Immediate… more
- GovCIO (Annapolis, MD)
- …+ Troubleshoot production kafka event streams and software integration issues as top tier internal support , including review of performance issues and proposing ... GovCIO is currently hiring for a **Kafka (Subject Matter Expert)** to support our customer, USPS and their CIO Architecture, Strategy & Innovation (CASI)… more
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