- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on ... process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- SKC Communication Products LLC (Dallas, TX)
- MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service ... how SKC supported products function 14. Provide any other support to ensure SKC operates up to standards on...lifting to shoulder height 50-70 lbs. Travel 0-20% Education College/ Technical degree preferred Experience Tier 1… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS ... Tier 2 Cerner Application Support Analyst...Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or… more
- Centre Technologies (Houston, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in compliance with established technology… more
- Koniag Government Services (San Antonio, TX)
- …for the most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams. + Conducts in-depth performance analysis and ... LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Systems Administration Support Services...technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …Access Program (SAP) environment. + Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help ... If you are looking for a career as a Tier 2 Cloud Support agent and you...wide range of related disciplines. The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- Methodist Health System (Richardson, TX)
- …**Days Of Week :** **Work Shift :** PRN (United States of America) **Job Description :** **PRN Tier 1 Requirements** - One ( 1 ) shift per pay period - One ( ... year Your Job: Registered nurse renders highly professional and technical nursing care to assigned patients. Provides direct and...an accredited school of nursing * Current Basic Life Support Certification * Current license to practice nursing in… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of ... oral communication Ability to learn and troubleshoot custom applications Non- Technical Requirements: Great "people skills" with demonstrated ability to communicate… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …analysis of the more basic applications and modules, escalates to next level support and triages to technical staff when appropriate. + Coordinates efforts ... from user surveys and trend analyses. **Minimum Qualifications** + HS Diploma + 0- 1 years of customer service and/or help desk experience. + **Candidates must have… more