- TEKsystems (Jefferson, WI)
- Description The IT Technician provides Tier 1 and Tier 2 technical support across the organization, focusing on escalated incidents that require advanced ... queue to manage overflow and high-priority calls, ensuring prompt and effective resolution. The technician also collaborates with Tier 1 staff to enhance… more
- TEKsystems (Berlin, WI)
- Job Summary The Systems Support Specialist provides Tier 1 and Tier 2 technical support across the organization. This role is responsible for resolving ... and escalated calls, ensuring prompt and effective resolution. The Specialist also collaborates with Tier 1 staff to enhance knowledge sharing and… more
- TEKsystems (Whitewater, WI)
- …Specialist to join our IT team. This role is responsible for providing Tier 1 /2 technical support across the organization, handling escalated incidents, and ... guidelines. + Provide rotational coverage of the support phone queue, assisting Tier 1 by handling overflow and high-priority incoming calls. + Ensure all… more