- Coinbase (Albany, NY)
- …administration, talent acquisition, talent management, and employee experience. * Handling tier 2 processes and escalations that require troubleshooting and ... doing (ie. job duties):* * Managing and triaging employee requests using Jira. * Executing tier 1 People Operations processes, such as new hire onboarding, benefits… more
- FLACRA (Clifton Springs, NY)
- …available services. + Stay current on peer certification and continuing education requirements. + Tier 2 staff are expected to model leadership and mentor ... Tier 1 peers. + Perform other duties as assigned. Skills & Experience: + High School Diploma or GED. + 18 years of age or older. + Strong interpersonal, written, and… more
- FLACRA (Clifton Springs, NY)
- …+ Participate in a rotating on-call schedule, providing overnight support as needed. + For Tier 2 and 3 staff, model leadership and provide guidance to Tier ... 1 peers. + Perform other duties and tasks as directed to support the program's mission. Skills & Experience: + Strong interpersonal and communication skills, both written and verbal. + Understanding of the recovery process and ability to connect with families… more
- Butler America (East Syracuse, NY)
- …* Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are also responsible for triage of remote access ... or Wi-Fi capable products such as thermostats. Identify Requirements: * Microsoft Office proficient * Type 35-45 words per minute * Excellent verbal and written communication skills HS Diploma Benefits provided: 401K, medical, dental, and vision, sick time as… more
- FLACRA (Penn Yan, NY)
- …initial peer certification training and obtain CRPA-P within 4 months of employment. + Tier 2 :Certification as a CRPA-P or CRPA. + Lived experience with ... substance use disorders and/or mental health recovery is required. Skills & Competencies: + Excellent written and verbal communication skills. + Strong interpersonal skills with the ability to work cooperatively with culturally diverse individuals, staff, and… more
- FLACRA (Rochester, NY)
- …with outreach efforts to engage clients who may be struggling to stay in treatment. + For Tier 2 peers, model leadership and offer support to Tier 1 peers ... within the agency. + Communicate effectively with both English and Spanish-speaking clients (if bilingual). + Perform additional duties as assigned to support FLACRA's mission. Skills & Experience: + Strong interpersonal and communication skills, both written… more
- News Corp (New York, NY)
- …configurations, system diagrams, and support procedures.** **Desktop & End-User Support** + **Provide Tier 1 & Tier 2 technical support for** **Windows ... PCs, macOS devices, and mobile platforms (iOS/Android)** **.** + **Install, upgrade, and troubleshoot enterprise software and collaboration tools.** + **Hardware provisioning, and peripheral device support.** + **Assist with asset management, and general IT… more
- Alaant (Glens Falls, NY)
- …They are seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk. Great benefits and work/life balance!** **Hours and Benefits ... for the IT Support Manager:** + On-site Monday-Friday + $65,000 - $85,000 + Paid Time Off, plus paid Holidays + 401k with employer match (3%), a fully funded ESOP plan, Pension Plan (6%) AND Profit-Sharing Plan! + Medical, Dental and Vision insurance… more
- City of New York (New York, NY)
- …requirements of injuries and illnesses record keeping, emergency action plan review, Tier 2 reporting, and risk management programs, among other regulatory ... 19 reservoirs and 3 controlled lakes throughout the system's 2 ,000 square mile watershed that extends 125 miles north...and general environmental sanitation inspectors or related work; or 2 . An associate degree from an accredited college or… more
- Meta (Albany, NY)
- …11. Requires one year of experience in each of the following: 12. 1. Serving as Tier 2 or 3 support on smartphone platforms 13. 2 . Testing Accessibility ... for all platforms and a source of information to rest of the WhatsApp Team. 2 . Monitor and analyze users' reviews on the respective app stores related to the… more