• Help Desk Specialist

    CACI International (Reston, VA)
    …on support to a mission customer as part of a small team that provides Tiers 1, 2 , and 3 level support. You will be the primary point of contact for, and own the ... the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3...related experience. In lieu of a bachelor's degree, add 2 additional years of experience if AA/AS, or 4… more
    CACI International (07/04/25)
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  • Sr. O&M Network Engineer

    Leidos (Chantilly, VA)
    **Description** The Digital Modernization Sector at Leidos is seeking a Tier III O&M Network Engineer to support the customer's various wide area networks (WANs) and ... routing technologies across multiple vendors. The job duties of Tier III O&M Network Engineer are as follows: +...and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing… more
    Leidos (06/03/25)
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  • Operations Technical Support I

    Lumen (Richmond, VA)
    …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... Support 1 (Service Desk Analyst) is responsible for providing Tier 1 IT Service Desk Support in a customer...mobile, security, and managed services technologies. + 1 - 2 years IT customer service experience or other pertinent… more
    Lumen (08/08/25)
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  • VIP Help Desk Senior (Class)

    Chenega Corporation (Arlington, VA)
    …the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. This role combines ... downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all users, with a focus...Engineering, Business, or Communications) OR + Associate degree with 2 + years of relevant IT experience OR + High… more
    Chenega Corporation (07/26/25)
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  • Technician (Field Service Representative)

    NANA Regional Corporation (Arlington, VA)
    …+ Develop expertise in the software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support; respond to requests for assistance ... access product such as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. + Thoroughly document notes regarding research,… more
    NANA Regional Corporation (07/25/25)
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  • Desktop Image Management - Azure VDI or Citrix DOD…

    Tesla Laboratories. Inc. (Vienna, VA)
    …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support, managing complex customer issues with a focus on ... compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support, diagnosing...all applicants. + Experience in Image Management: Minimum of 2 years' experience in managing and deploying system images… more
    Tesla Laboratories. Inc. (06/11/25)
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  • Service Desk Lead (Ft. Belvoir, VA) (TS/SCI)

    SMX (Fort Belvoir, VA)
    …and networks supporting end users + Route tickets to the appropriate sustainment teams for Tier 2 /3 support + Perform data-driven analysis of IT SM tickets (eg ... Desk personnel + Ensure the Help Desk always has 2 personnel x 24/7/365 coverage + Ensure there is...category with at least 10 years' experience in providing Tier 1 support of a TS/SCI system. **Application Deadline:**… more
    SMX (05/13/25)
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  • Network Engineer - Day

    SAIC (Suffolk, VA)
    …analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 2 / Tier 3 support as required + Utilize advanced ... contingent on funding in Aug/Sept 2025._ **Specific duties include:** + Provide Tier 1 level engineering operations support to quickly identify, triage, and address… more
    SAIC (08/07/25)
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  • Network Engineer - Night Shift

    SAIC (Suffolk, VA)
    …analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 2 / Tier 3 support as required. + Utilize advanced ... award of funding in_ _Aug/Sept_ _2025._ **Specific duties include:** + Provide Tier 1 level engineering operations support to quickly identify, triage, and address… more
    SAIC (08/07/25)
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  • Infrastructure Materials Manager

    Meta (Richmond, VA)
    …by providing analyses based on demand, failure rates, decommissions, EOL/LTB, and cost. 2 . Engage with internal customers and gain an understanding of their current ... executive dashboards and KPI metrics for operations all-hands meetings ( Tier I and Tier II metrics). 13....1. Supply Chain planning tools and ERP systems 23. 2 . Vendor and stakeholder management 24. 3. Data visualization… more
    Meta (08/01/25)
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