- Leidos (Springfield, VA)
- …management processes and network modernization efforts. + Provide technical guidance and mentorship to Tier 1 and Tier 2 support staff; contribute to ... with federal and DoD standards. Leads troubleshooting and resolution of Tier 3-level network incidents, escalations, and outages **Primary Responsibilities** : +… more
- Criterion Systems (Reston, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis and ... + Installation, STIG hardening, patching. + Excellent troubleshooting skills and Tier 1 communication skills. + Experience developing and maintaining critical… more
- CyrusOne (Sterling, VA)
- …facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or experience in ... operations & maintenance and/or building engineering roles. + Knowledge of ITIL framework and service level standards a plus + Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems. + Experienced with… more
- Arena Technical Resources, LLC (Langley, VA)
- …upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of Unix/Windows workstations and servers, including Web ... for all of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution *… more
- CyrusOne (Sterling, VA)
- …and EHS requirements and programs, as provided **Qualifications:** + 3 to 5 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or experience in ... operations & maintenance and/or building engineering roles + Entry level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate's degree or in an electrical or HVAC/R training program or from working in a… more
- Virtual Service Operations (Lorton, VA)
- …in ensuring network stability and performance! Opportunity: VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing team ... environment. Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support. + Perform advanced troubleshooting for routers, switches,… more
- General Dynamics Information Technology (Mclean, VA)
- …upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of Unix/Windows workstations and servers, including Web ... for all of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution *… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …and networks supporting end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT SM tickets ... an area related to the labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system. Experience may be substituted for a degree upon… more
- Criterion Systems (Reston, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis and ... + Installation, STIG hardening, patching. + Excellent troubleshooting skills and Tier 1 communication skills. + Experience developing and maintaining critical… more
- SAP (Herndon, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis, and ... tuning + Installation, hardening, patching + Excellent troubleshooting skills and Tier 1 communication skills + Experience developing and maintaining critical… more