- Hidden Level (East Syracuse, NY)
- …Transition development engineering triage and troubleshooting capabilities to Tier 1 / Tier 2 technical support team members. + Coordinate with ... Level services. Service areas include: 1. Hardware deployment and field operations 2 . Technical support services 3. Depot/repair operations + Create, implement,… more
- City of New York (New York, NY)
- …high levels of customer service quality and availability by working closely with Tier 2 , Tier 3 and Vendor support groups. - Make determination for any ... are not limited to the following: - Triage and support all application and connectivity issues. -...in an area related to duties described above; or 2 . Education and/or experience which is equivalent to "1"… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and Low Code/No Code + Able to pass a background check to obtain a Public Trust ( Tier 2 ) Position + Must be a US citizen . **Other Job Specific Skills** + ... clearly with all levels in an organization + Possess active Public Trust ( Tier 2 ) clearance **Compensation Ranges** Compensation ranges for ASM Research… more
- NASCO (Albany, NY)
- …NASCO enterprise product enhancements and product releases. This role conducts triage support for reported system issues, submitted questions, and failed test cases. ... or NASCO internal teams to improve Plan performance to support customers in meeting their business goals. This position...artifacts related to the content and purpose of assigned application components including but not limited to Plan operational… more
- Valvoline Global (NY)
- …occur. **Responsibilities Include** 1. Ensure daily operations remain stable by providing Tier 3 technical support for the Valvoline Salesforce.com platform and ... Salesforce.com platform and solutions. The role is responsible for the day-to-day support and progress of simple and small Salesforce projects by functioning as… more
- Cornell Cooperative Extension (East Syracuse, NY)
- …among families and individuals encompassing all age groups throughout the Southern Tier (ST) SNAP-ED Region and within Onondaga County. This position will also ... and marketing efforts for SNAP-ED programming in the Southern Tier Region. This is a 1.0 FTE grant-funded position....for this position. All applicants must submit a complete application online, which includes: cover letter, resume and three… more
- S&P Global (New York, NY)
- …20 - Professional (EEO- 2 Job Categories-United States of America), PDMGDV202. 2 - Middle Professional Tier II (EEO Job Group), SWP ... are tailored for a diverse range of clients, from tier -one banks to niche firms. Our offerings can be...a pivotal role during the sales process. You will support the FRA commercial team by providing in-depth knowledge… more
- S&P Global (New York, NY)
- …other key data products like our market sizing and market mapping tools.** **Top- tier client engagement and commercial support :** **Advise clients - virtually ... 20 - Professional (EEO- 2 Job Categories-United States of America), RESECH202. 2 - Middle Professional Tier II (EEO Job Group), SWP… more
- Kelly Services (East Syracuse, NY)
- …* Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are also responsible for triage of remote access ... M-F** **$17/hr.** **Contract position** **Description:** Supports pre-delivery and after-sale support to customers which may include product ordering, availability… more
- Disney Entertainment (New York, NY)
- …campaign implementation, optimize campaigns and provide white-glove customer service to our top- tier customer accounts. The right person for this role obsesses over ... for you. **Responsibilities and Duties of the Role:** + Support high profile and complex video/display ad campaigns for... high profile and complex video/display ad campaigns for top- tier advertisers across all of Disney's digital platforms +… more