• NOC Tier 1 Support Specialist

    M. C. Dean (Springfield, VA)
    …customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time application and network ... world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our...+ Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform… more
    M. C. Dean (11/26/25)
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  • Service Desk Specialist Tier II

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    …tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, system performance, and hardware/software ... **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking a Service Desk Specialist to support a customer in Quantico, VA. Support for the… more
    UIC Government Services and the Bowhead Family of Companies (01/15/26)
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  • Tier II Help Desk

    KeenLogic (Alexandria, VA)
    …+ 2 years+ of MacOS and iOS support Job Duties: + Provide Tier II hardware and application support , including diagnosis and remediation, password and ... prepared to perform the resolution of workstation issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier… more
    KeenLogic (01/16/26)
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  • Tier 2 AV Install Tech

    Insight Global (Virginia Beach, VA)
    …is looking to hire installation technicians in the Virginia Beach area to support their project based integration work. These techs will be responsible for ... and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ###@insightglobal.com.To learn… more
    Insight Global (01/13/26)
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  • Tier One Site Operator (2nd Shift)

    RTX Corporation (Springfield, VA)
    …team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of ... is expected to be a weekday second shift position ( 2 :00pm - 10:00pm) with one weekend (12 hours Sat...troubleshoot hardware, software and operating system issues, and escalate application problems to support teams. Qualifications You… more
    RTX Corporation (12/14/25)
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  • NGGS Team Lead

    GovCIO (Richmond, VA)
    …following for high quality deliverables: KB updates, call fielding, or other Tier 2 activities adjacent to the NGGS application . + Support requirements ... apart of our EPA ESSET team, providing team leadership, application support activities, and service desk ...issues and create clear, attainable goals + Collaborate with Tier three support groups to establish relationships,… more
    GovCIO (01/13/26)
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  • Senior IT Support Specialist…

    IT Concepts (Mclean, VA)
    …as the highest internal escalation point for complex incidents, outages, and requests beyond the Tier 1/ Tier 2 scope. + Diagnose and resolve advanced issues ... roadmap, compliance requirements, and commitment to an excellent user experience. Responsibilities: Tier 3 Escalation & Advanced Technical Support : + Serve… more
    IT Concepts (12/24/25)
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  • F-22 iMIS System Administrator (Level 2…

    Lockheed Martin (Langley Air Force Base, VA)
    …our customer, you will wear many hats; system admin, data management, network admin, and tier 1 and 2 support duties\. IMIS Administrators are generally the ... of working various shift hours to include weekends to support customer mission requirements\. * Candidates offered a position...possess to be considered for this position: * Two \( 2 \) years combination of the below skills: \- UNIX/Solaris/Linux… more
    Lockheed Martin (12/10/25)
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  • Customer Support Engineer- Secret Cleared

    Actalent (Fort Belvoir, VA)
    …and JIRA for tracking and documentation. + Experience with Tier 1, Tier 2 , and Tier 3 Support (60%, 30%, 10% breakdown). + Understanding of licensing ... This is a fully onsite position in Fort Belvoir,VA. Application Deadline This position is anticipated to close on...such as the modification or adjustment of the job application process or interviewing due to a disability, please… more
    Actalent (01/06/26)
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  • Junior Helpdesk Support Services Specialist

    Chenega Corporation (Fort Belvoir, VA)
    …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... "Baseline" in the AITP Services List. + Provide Web Support Services, Web Host, Website, Web Application ,...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
    Chenega Corporation (12/01/25)
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