• Remote Support Technician

    ManTech (Chantilly, VA)
    …in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0- 2 incidents and requests, supporting IT infrastructure and mission-critical ... hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support . + Provide user support and basic… more
    ManTech (01/09/26)
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  • Incident Support Manager

    TekSynap (Ashburn, VA)
    …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as… more
    TekSynap (10/25/25)
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  • Collaboration Ops Support Lead - M365…

    Truist (Richmond, VA)
    …minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2 ... page. After you click Apply Now and complete your application , you'll be invited to create a profile, which...description:** As part of the Copilot and Viva Operational Support team, you will provide day-to-day support … more
    Truist (11/12/25)
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  • IT Infrastructure and Engineering Support…

    CACI International (Sterling, VA)
    …and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support . + Ability to work independently with little ... IT Infrastructure and Engineering Support Administrator Job Category: Information Technology Time Type:...users. + Applies security patches and operating system or application upgrades to ensure the security and integrity of… more
    CACI International (11/29/25)
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  • Real-Time Support Engineer

    EchoStar (Christiansburg, VA)
    …developers to ensure full issue resolution + Create and escalate ServiceNow tickets for Tier 3 support when necessary + Develop knowledge base entries and ... empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of...+ High School diploma, GED, or equivalent experience + 2 - 4 years of experience handling advanced technical… more
    EchoStar (01/15/26)
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  • Network and Systems Operations Manager

    Leidos (Chantilly, VA)
    …team and 3+ years managing server maintenance and support + 3+ years experience managing Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand ... analysts, supporting the customer mission. You'll be managing the Tier 2 and Tier 3...Phase 6 related to continuous monitoring + Manage 24x7x365 support and a Tier 3 team -… more
    Leidos (01/08/26)
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  • Senior Cloud Systems Administrator

    BAE Systems (Sterling, VA)
    …resources + Work effectively in a group environment + Maintain complex modern cloud architectures + Support Tier 3 and Tier 4 personnel as needed + Create ... customer community. Responsibilities: + Provide troubleshooting, maintenance, and user support at Tiers 1 & 2 for...Management (ELM), Riskonnect, Tableau, and digital modeling applications + Tier 1 and Tier 2 … more
    BAE Systems (01/15/26)
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  • IT Support Specialist

    TekSynap (VA)
    …and implementation plans for IT service improvements. + Ensures rigorous application of information security and cybersecurity policies, principles, and best ... systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I ( Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level… more
    TekSynap (11/15/25)
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  • Associate, Customer Service Technical…

    Pearson (Richmond, VA)
    …and account changes. In addition, we provide escalation assistance, process guidance to tier 1 support agents, workforce management, and quality and training ... Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 ...to resolve each issue. + Act as liaison for application problems between users and developers. + Assist in… more
    Pearson (01/15/26)
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  • Dedicated Support Technician

    ManTech (Mclean, VA)
    …administration. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Deliver basic user training for ... **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support team in **McLean, VA.** In this role,… more
    ManTech (01/06/26)
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