- Lockheed Martin (Langley Air Force Base, VA)
- …our customer, you will wear many hats; system admin, data management, network admin, and tier 1 and 2 support duties\. IMIS Administrators are generally the ... of working various shift hours to include weekends to support customer mission requirements\. * Candidates offered a position...possess to be considered for this position: * Two \( 2 \) years combination of the below skills: \- UNIX/Solaris/Linux… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The ... customers with IT problems related to IPPS-A, a PeopleSoft application . You will have the responsibility for analyzing business...performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner… more
- CACI International (Sterling, VA)
- …control, and task tracking. Learn and follow secure coding practices and development standards. Provide Tier 1 / 2 support for applications in production as ... Software Application Developer Job Category: Information Technology Time Type:...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... "Baseline" in the AITP Services List. + Provide Web Support Services, Web Host, Website, Web Application ,...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- EchoStar (Christiansburg, VA)
- …with support teams, engineers, and developers to resolve complex issues beyond Tier 2 scope + Create and manage ServiceNow tickets to escalate issues ... requiring Tier 3 Incident Management support + Leverage...+ High School diploma, GED, or equivalent experience; + 2 -4 years of experience handling advanced technical support… more
- TekSynap (Chantilly, VA)
- …Accounts for Applications), theinitialsupport level responsible for basic customer issues + Provision of Tier 2 Support (eg, Process Restart, Simple SOPs, No ... andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and...experience with degree: BS 5-7 Years, MS 3-5, PhD 0- 2 **PREFERRED QUALIFICATIONS** ** ** + ITIL v4 Foundations… more
- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as… more
- Truist (Richmond, VA)
- …minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2 ... page. After you click Apply Now and complete your application , you'll be invited to create a profile, which...description:** As part of the Copilot and Viva Operational Support team, you will provide day-to-day support … more
- SOS International LLC (Fort Belvoir, VA)
- …them through troubleshooting steps and issue resolution. Diagnose, develop, resolve, and/or escalate ARIMS Tier 1/ 2 application support issues from end ... applications. Essential Job Duties Analyze, respond and resolve ARIMS application support requests and incidents submitted by...A minimum of 2 years of customer support experience ideally in a DoD software/ application … more
- Parsons Corporation (Manassas, VA)
- …globe** . **What You'll Be Doing:** + Providing tier 2 and tier 3 technical support to application stakeholders + Participating in software system ... you're looking for. **Job Description:** Parsons is looking for an amazingly talented **Field Support Engineer** to join our team! In this role you will get to… more