- SOS International LLC (Fort Belvoir, VA)
- …them through troubleshooting steps and issue resolution. Diagnose, develop, resolve, and/or escalate ARIMS Tier 1/ 2 application support issues from end ... applications. Essential Job Duties Analyze, respond and resolve ARIMS application support requests and incidents submitted by...A minimum of 2 years of customer support experience ideally in a DoD software/ application … more
- Amazon (Fredericksburg, VA)
- …environment with regular peer and customer interaction. In addition to providing top- tier management and support of Amazon's vast network infrastructure, Deploy ... - 2 + years of software development, or 2 + years of technical support experience -...and need a workplace accommodation or adjustment during the application and hiring process, including support for… more
- Kyndryl (Richmond, VA)
- …our communities. **The Role** We are searching for a talented and passionate Senior Support Engineer to join our growing Customer Success team. Our Support Team ... faster, release higher quality software, and optimize IT costs. The role of Support Engineer is critical for Kyndryl, consisting of front-line customer support … more
- Rubrik (Richmond, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- Acclaim Technical Services (Mclean, VA)
- …demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support ... DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our Mission Technology… more
- Rubrik (Reston, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- Provide on-site Tier 2 .5 support . This includes planning and delivery of customer support services including installation, troubleshooting, user ... trade-off analyses * Preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices * … more
- Rubrik (Reston, VA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... new Partners that positively impact Federal sales goals. + Support the Rubrik Federal sales organization in the field...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- Fujifilm (Richmond, VA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and interfaces (HL7 and DICOM) + Knowledge with Synapse application front end. + Knowledge of medical informatics architecture… more
- Huntington Ingalls Industries (Fairfax, VA)
- …(SOPs) for Tier 2 support processes. * Collaborate with Tier 1 support , infrastructure, and application teams to drive resolution of ... can do that! * Lead, mentor, and manage the Tier 2 support team, including...addressed by the recruiter at the screening phase of application . The listed salary range for this role is… more