- CVS Health (Springfield, IL)
- …AI deployment. + Evaluate and pilot emerging contact center technologies-including AI-driven customer support and intelligent self-service. + Stay current with ... changes-including, but not limited to application releases, upgrades, and Tier 2 incident management-ensuring scalable, sustainable improvements across… more
- Oracle (Springfield, IL)
- …Execution** + Define launch strategy and asset BOM for every product release, including launch Tier designation (1, 2 , or 3). + Own GTM planning an execution for ... customer nominations, story building and reference programs in partnership with customer advocacy teams. + Support executive keynotes, AI World/AI World Tour… more
- Oracle (Springfield, IL)
- …as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer ... adopting the Oracle Fusion solutions. + Lead requirements gathering sessions and support clients in defining relevant processes + Collaborate with the Account… more
- CoreSite (Chicago, IL)
- …problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative ... + Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support . + Incident escalation and report writing… more
- Leidos (O'Fallon, IL)
- …ticket. + Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support + Provide timely situational awareness ... with ability to obtain Top Secret clearance.** **PROGRAM SUMMARY:** Our customer , Defense Information Systems Agency (DISA), provides, operates, and assures command… more
- USIC (Arlington Heights, IL)
- …we do more than locate utilities - we protect lives, prevent damage, and support the success of our customers every single day. Our technicians are the industry's ... putting mileage on your personal vehicle for work. + Top- tier equipment - Company laptop, phone, and the newest,...co-workers in the field. What We're Looking For + 2 + years of experience as a public or private… more
- Optiv (Chicago, IL)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... This role balances deep technical expertise with engagement management, customer relationship leadership, team development, and pre-sales thought leadership. The… more
- Oracle (Springfield, IL)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that... Digital Assistant. These services are cornerstones of the Customer experiences offered by OCI and offer a wide… more
- S&P Global (IL)
- …product functionalities and advocate for additional services aligned with client needs. + ** Customer Expansion & Growth** + Support regional and enterprise group ... account and revenue retention efforts with a focus on customer success and long-term engagement. + Maintain a sales...Professional (EEO- 2 Job Categories-United States of America), BSMGMT202. 2 - Middle Professional Tier II (EEO… more
- Celestica (Chicago, IL)
- …advanced battery storage systems to integrated energy generation solutions, enabling us to support the evolving needs of the energy market. **Job Summary:** We are ... demonstrate product development & application experience, technical expertise, strong customer relations skills, and proficiency in program and project management_… more
Recent Jobs
-
Production Operations Systems Engineer
- SAIC (VA)
-
System Analyst Senior Advisor
- Elevance Health (Grand Prairie, TX)
-
Lead Full Stack Engineer - AI Enablement Team
- Humana (Louisville, KY)