- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the ... computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous… more
- TEKsystems (Coppell, TX)
- …in the helpdesk ticketing system accurately and timely. + Escalate complex issues to Tier 2 support when necessary, ensuring proper handoff and ... Overview: We are seeking a proactive and customer -focused Tier 1 Helpdesk Support Specialist to provide first-level technical assistance to end users. This… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all… more
- BAE Systems (Fort Worth, TX)
- …a Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero client, thin client, thick client, ... talented team, and make a significant impact on the customer 's operations. Our company values innovation, teamwork, and ...available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118365BR** EEO Career… more
- HCA Healthcare (Dallas, TX)
- …interpreting life-cycle reports, onboarding, status change, compensation, separations, etc. The HRSC Customer Support Tier I Representative will work under ... knowledge and expertise! **Job Summary and Qualifications** The HRSC Tier I Customer Service Representative will perform...+ Cleary communicates problem symptoms and consults with CS Tier 2 representatives as necessary to aide… more
- ProSphere Tek (El Paso, TX)
- …to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2 . Individuals in this role must ... in this position will be required to be the Tier 1 first respondent to end-user requests for assistance...and Job Responsibilities** + Provide routine information technology (IT) customer support in maintaining computing systems, printers… more
- The City of Houston (Houston, TX)
- Customer Service Representative I Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/5182734) Apply Customer Service Representative I Salary ... to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS: Researches, analyzes and resolves standard customer complaints to provide quality customer assistance. The … more
- Mass Markets (Killeen, TX)
- …in call center operations management is required, with additional experience in customer service, technical support , or back-office operations preferred. This is ... wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support . We provide all new… more
- Citigroup (San Antonio, TX)
- …after-hours support or project related work as needed. **Responsibilities** + Provide advanced Tier 2 support for the bulk of on-site work, including ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...This position serves as a senior systems administrator and Tier 2 technical support specialist… more
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